Customer Service Liaison
2 days ago
About Us: GetixHealth is a leading healthcare organization dedicated to providing exceptional patient care and services. We are seeking a highly skilled Customer Service Liaison to join our team.
Job Summary
We are looking for a detail-oriented and customer-focused individual to serve as a liaison between our clients and our operations team. As a Customer Service Liaison, you will be responsible for answering inquiries on assigned accounts via email, phone, and in-person interactions. Your excellent communication skills and ability to work with diverse clients will make you an asset to our team.
Main Responsibilities:
- Respond to client inquiries and resolve account-related issues in a timely and professional manner.
- Collaborate with the operations team to ensure seamless communication and resolution of client concerns.
- Maintain accurate records of client interactions and account status updates.
- Work closely with clients to understand their needs and provide personalized support.
Requirements:
- Bachelor's degree in a related field or equivalent experience.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong problem-solving skills and attention to detail.
Compensation: The salary for this position is estimated to be between $19.00 - $24.50 per hour, depending on experience and qualifications.
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