Customer Service Liaison for Manufacturing Leader
7 days ago
We are seeking a Customer Service Representative to join our team at a market leader in chemical manufacturing.
This is an exciting opportunity to work closely with existing company clients, perform order entry, and respond to customer inquiries. As a key member of our team, you will be responsible for maintaining excellent relationships with our clients and providing exceptional customer service.
Key Responsibilities:
- Work closely with existing company clients via phone, video, and email
- Perform order entry and work closely with clients on verbal and written quotes
- Respond to customer inquiries with related information and documentation on company products
- Direct phone calls to the right points of contact
Requirements:
- Bachelor's degree in business administration, marketing, communications, or relevant technical field
- 0-5 years of professional experience in a customer-facing role
- Prior customer service experience and/or experience in an engineering role
Benefits:
- $50-60k base salary ideal
- Competitive company benefits: 401k + match, health, vision, dental insurance
- Must be able to commute to Westborough 5 days per week
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