Customer Service Liaison for Manufacturing Leader

7 days ago


San Francisco, California, United States Michael Page Full time

We are seeking a Customer Service Representative to join our team at a market leader in chemical manufacturing.

This is an exciting opportunity to work closely with existing company clients, perform order entry, and respond to customer inquiries. As a key member of our team, you will be responsible for maintaining excellent relationships with our clients and providing exceptional customer service.

Key Responsibilities:

  • Work closely with existing company clients via phone, video, and email
  • Perform order entry and work closely with clients on verbal and written quotes
  • Respond to customer inquiries with related information and documentation on company products
  • Direct phone calls to the right points of contact

Requirements:

  • Bachelor's degree in business administration, marketing, communications, or relevant technical field
  • 0-5 years of professional experience in a customer-facing role
  • Prior customer service experience and/or experience in an engineering role

Benefits:

  • $50-60k base salary ideal
  • Competitive company benefits: 401k + match, health, vision, dental insurance
  • Must be able to commute to Westborough 5 days per week


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