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Restaurant Operations Manager

2 months ago


Plano, Texas, United States Shake Shack Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Shake Shack. As a Restaurant Manager, you will be responsible for leading a high-performing team and driving sales growth in a fast-paced, dynamic environment.

Key Responsibilities
  • Team Leadership: Lead and develop a team of restaurant staff to deliver exceptional customer service and achieve sales targets.
  • Operations Management: Oversee all aspects of restaurant operations, including inventory management, quality control, and safety protocols.
  • Customer Service: Ensure that every customer has a positive experience, and that customer feedback is acted upon promptly.
  • Financial Management: Manage restaurant finances, including payroll, scheduling, and inventory control.
  • Marketing and Promotion: Develop and implement marketing strategies to drive sales and increase brand awareness.
Requirements
  • 2-3 years of experience in restaurant management, preferably in a high-volume, fast-paced environment.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Knowledge of restaurant operations, including inventory management, quality control, and safety protocols.
  • Ability to analyze data and make informed business decisions.
What We Offer
  • A competitive salary and quarterly performance bonuses.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) plan with company match.
  • Paid time off and holidays.
  • Opportunities for career development and advancement.
About Shake Shack

Shake Shack is a modern day roadside burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place unlike any other.