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Urology Office Coordinator

1 month ago

McAllen, Texas, United States Yengeh Urology Full time
Job OverviewWe are seeking a highly skilled Urology Office Coordinator to join our team at Yengeh Urology. The ideal candidate will possess expertise in insurance, billing, and verification, with strong leadership skills and the ability to create a positive and inclusive work environment.

Key Responsibilities:

  1. Medical Coding Knowledge: Familiarity with CPT, ICD-10, and HCPCS codes.
  2. Claims Processing: Knowledge of submitting and following up on medical claims.
  3. Accounting/Budgeting Skills: Understanding basic financial procedures and patient account management.
  4. Quality Assurance: Implementing and monitoring office procedures to enhance workflow, patient satisfaction, and overall office efficiency, while ensuring compliance with healthcare laws and standards.
  5. Patient Management: Coordinating patient scheduling, managing medical records, and ensuring that patient information is handled securely and efficiently, while also addressing patient inquiries and concerns.

Requirements:

  1. Communication Skills: Ability to communicate clearly and professionally with patients, insurance companies, and team members.
  2. Customer Service Orientation: Strong focus on patient care and satisfaction.
  3. Problem-Solving Skills: Ability to identify and resolve billing issues and insurance discrepancies efficiently.
  4. Attention to Detail: Accuracy in billing, coding, and maintaining patient records.
  5. Time Management: Capable of managing multiple tasks efficiently and meeting deadlines.
  6. Adaptability: Ability to adjust to new processes, regulations, and software updates.
  7. Conflict Resolution: Skilled at managing difficult conversations and finding solutions in a respectful manner.

Professional Qualities:

  1. Confidentiality and Compliance: Adherence to HIPAA regulations and maintaining patient confidentiality.
  2. Team Collaboration: Ability to work cohesively with healthcare providers, administrative staff, and external partners.
  3. Multitasking: Capable of handling a fast-paced environment while prioritizing tasks effectively.
  4. Training and Mentoring Skills: Ability to train and guide other staff members as needed.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A supportive and inclusive work environment.