Guest Experience Associate

2 days ago


San Antonio, Texas, United States Marriott Full time

**Company Overview**

Courtyard by Marriott is a leader in the hospitality industry, providing exceptional experiences for travelers worldwide.

**Salary:** Estimated annual salary: $45,000 - $65,000

**Job Description:

As a Guest Experience Expert, you will be responsible for delivering a wide range of services that guide guests through their entire stay. This includes processing operational needs, addressing guest requests, completing reports, and sharing the highlights of the local area.

**Key Responsibilities:**

  • Provide exceptional customer service to ensure a memorable and unique experience for our guests.
  • Process operational needs and address guest requests in a timely and efficient manner.
  • Complete reports and maintain accurate records of guest interactions.
  • Share knowledge of the local area with guests to enhance their stay.

**Requirements:**

To succeed in this role, you will need:

  • A high school diploma or equivalent.
  • No related work experience is required.
  • No supervisory experience is necessary.
  • A strong passion for delivering exceptional customer service.

**Benefits:**

We offer a comprehensive benefits package, including:

  • A competitive salary.
  • A comprehensive health insurance plan.
  • A 401(k) retirement savings plan.
  • Opportunities for career growth and development.

**Join Our Team:**

At Courtyard by Marriott, we are passionate about creating memorable experiences for our guests. If you share our passion for hospitality and delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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