Guest Experience Coordinator

3 weeks ago


San Antonio, Texas, United States Dave & Buster Full time
Job Description

This position requires a highly organized and detail-oriented individual who can work effectively in a fast-paced environment. The successful candidate will be responsible for managing Guest flow, processing transactions, and providing exceptional service to our customers.

Key Responsibilities
  1. Manage Guest flow, responding to their needs and concerns in a prompt and professional manner
  2. Process transactions accurately and efficiently, handling cash, credit card payments, and gift cards
  3. Coordinate game rentals, merchandise sales, and telecommunications to provide a seamless Guest experience
  4. Work closely with other Team Members to achieve common goals and objectives
Requirements
  • High school diploma or equivalent required; some college coursework or experience in hospitality or customer service preferred
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
  • Ability to multitask, prioritize tasks, and maintain attention to detail in a dynamic setting
  • Flexibility to work varied shifts, including evenings, weekends, and holidays
Compensation

The estimated salary for this position is $8.00-$9.75 per hour, depending on location and experience.



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