Retail Guest Experience Specialist
4 weeks ago
This position is responsible for providing exceptional guest experiences and ensuring seamless transactions. You will work closely with the Operations Supervisor to achieve this goal, maintaining a clean and organized cash office and operations counter. Your attention to detail and strong communication skills will make you an asset to our team.
Responsibilities:
- Complete all required training modules
- Engage with guests on the sales floor
- Support Kids Spaces as needed
- Ensure team members complete training requirements
- Participate in ongoing learning initiatives
- Execute standard work expectations in multiple areas
- Collaborate with Store Manager to resolve guest issues
- Maintain accurate checkout processes
- Adhere to cash office procedures
- Develop a self-audit routine
Requirements:
- High School Diploma or equivalent required
- 1 year of retail experience in a direct customer-facing role
- 1-2 years of customer service experience preferred
Benefits:
Medical, dental, vision, 401(k), vacation, sick time, flex spending account, and employee assistance program. Hourly rate: $14.25-$18.50. Team members are eligible for bonuses based on performance metrics.
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