Guest Experience Specialist

2 days ago


San Antonio, Texas, United States Omni Hotels Full time
About Us
The Mokara Hotel & Spa is part of the Omni Hotels & Resorts family, a leading provider of luxury hospitality services. We take pride in delivering exceptional experiences to our guests and creating lasting memories. If you share our passion for providing top-notch service and are looking for a challenging and rewarding career opportunity, please consider joining our team.

Requirements
To be considered for this position, you must have a strong background in customer service, preferably in a hotel front desk setting, and be able to work effectively in a fast-paced environment. You should also possess excellent communication skills, both verbal and written, and be able to accurately and efficiently input information into computer systems. Previous experience with cash handling and knowledge of hotel operations would be beneficial. Finally, you must be able to maintain confidentiality of all guests and hotel information and be able to work a flexible schedule, including nights, weekends, and holidays.

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