Regional Director

4 weeks ago


Miami, Florida, United States Affinity Management Services LLC Full time
Job Description

Job Title: Regional Director

At Affinity Management Services LLC, we are seeking a highly skilled Regional Director to join our team. As a Regional Director, you will play a pivotal role in cultivating positive relationships with the association's board of directors.

Key Responsibilities:

  • Supervise and provide leadership to Community Association Managers (CAMs) and other positions within the region, ensuring effective management and support across all locations.
  • Develop, nurture, and manage positive and productive relationships with the association's board of directors, ensuring effective collaboration and communication.
  • Oversee the performance and activities of association vendors, ensuring their cooperation and the quality of work provided when servicing the association.
  • Monitor and review the association's finances, ensuring CAMs provide accurate financial statements. Provide guidance to the board for making sound financial decisions based on these reviews.
  • Ensure CAMs prepare the association's annual budget, conducting detailed analyses of expenses, and offer recommendations for necessary funding to meet financial responsibilities.
  • Ensure CAMs offer comprehensive administrative support, including the preparation of essential documentation to facilitate the smooth running of association meetings.
  • Oversee the receipt and processing of important correspondence by CAMs, ensuring timely and appropriate responses.
  • Develop a comprehensive management plan to guide the board of directors, aligning goals and objectives and setting accurate expectations.
  • Ensure the creation of Requests for Proposals (RFPs) for job requests by CAMs. Review and analyze received bids to ensure accurate presentations of project specifications.
  • Serve as the point of escalation for association emergencies, providing support to CAMs in making timely and effective decisions.
  • Oversee major improvement projects managed by CAMs, particularly those exceeding $10,000 in capital. This includes reviewing RFPs, coordinating meetings, and monitoring vendor interactions.
  • Establish clear, thoughtful, and consistent communication with the board, unit owners, vendors, and government agencies, conveying critical information, updates, and instructions as needed.
  • Develop meaningful professional relationships with CAMs reporting to them, fostering a collaborative and supportive work environment.
  • Train and develop CAMs on AMS processes and procedures, helping them reach their full potential.
  • Conduct monthly meetings with CAMs and check in regularly with the team to ensure alignment, address concerns, and provide ongoing support.
  • Create a weekly schedule to visit all properties within their portfolio, ensuring consistent oversight and engagement.
  • Attend meetings with the leadership team and provide clear updates on any challenges and success stories.
  • Represent Affinity Management Services values at all times.

Requirements:

  • Active Community Association Manager License
  • Strong customer service, communication, and interpersonal skills.
  • Effective written and verbal communication skills.
  • Highly organized, people-oriented individual.
  • Ability to work under tight deadlines and prioritize effectively.
  • Ability to present and communicate in front of large audiences.
  • Coaching and training abilities.
  • Intermediate to advanced command of computer hardware/software, including Microsoft Office suite.
  • Valid Driver's License.

Required Education and Experience:

  • Associate's degree required (preferred concentration in Business, Real Estate, and/or Hospitality).
  • 4+ years of Community Association Management and/or business experience with increasing levels of leadership and management responsibility.
  • Proficiency in Microsoft Office Applications and Property Management systems.

Preferred Education and Experience:

  • Bachelor's degree with a concentration in Business, Real Estate, and/or Hospitality.
  • Demonstrated experience conducting presentations in conjunction with Business Development and Sales.
  • Management of large teams and projects.
  • Experience with accounting concepts, P&L, and budget preparation.

Working Conditions:

  • Full-time position with variable hours and potential weekend work.
  • Frequent travel (more than 50%) to on-site locations.
  • Indoor and outdoor work, including property inspections.
  • Physical requirements, including hearing, visual acuity, mobility, and lifting.

Who We Are:

At Affinity Management Services LLC, we are passionate about community association management. We value knowledge sharing and welcome new team members who enjoy the challenges of community association and property management, including Homeowners Associations, Condominiums, and Apartments.

Our Values:

We lead with the following values:

  • Relationship Focus: Be Reliable To All | Take Ownership | Work Collaboratively
  • Teamwork: Commit to Self-Development | Set High Standards |Hold yourself & others accountable.
  • Professionalism: Instill Trust | Be Open & Honest | Be an active listener
  • Solutions Driven: Get things Done | Achieve Results | Think outside the box
  • Celebrate the Wins: Praise our Milestones | Highlight Achievements

What We Offer:

We invite you to be a member of our team, where you can enjoy a comprehensive benefits package, including:

Fully paid medical insurance option

Voluntary dental, vision, life insurance, and short-term disability

-$650 monthly car and cell phone allowance

401(K) Plan after 90 days of employment

Additionally, we provide competitive pay, paid time off, a respectful, caring, and positive working environment. You will have opportunities for growth and promotion within the organization, including specialized training, industry-related organization memberships, and mentoring support to help you achieve your career development aspirations.



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