Customer Service Representative
2 days ago
Americold is a leading provider of temperature-controlled storage and transportation services. We are seeking a skilled Customer Service Representative to join our team. This role is an excellent opportunity for individuals who enjoy providing top-notch customer service and working in a fast-paced environment.
About the JobThe successful candidate will be responsible for responding to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc., and reporting customer feedback to management. Additionally, they will provide clerical support, including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers, and scheduling loads as required.
Key Responsibilities- Respond to customer inquiries and resolve issues in a timely manner
- Provide clerical support, including data entry and filing
- Schedule loads and maintain updated reports
We estimate the salary for this role to be around $45,000 per year, depending on experience. If you are a motivated and detail-oriented individual looking to make a difference in the cold chain industry, we encourage you to apply.
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