Intake Sales Specialist

3 days ago


Austin, Texas, United States The Matian Firm, APC Full time

{"h1": "Job Title: Intake Sales Specialist", "p": "We are seeking an experienced Intake Sales Specialist to join our team at The Matian Firm, APC. As the first point of contact with prospective clients, you will be responsible for screening leads and obtaining case details that allow us to determine if a case should be retained or not.", "ul": [{"li": "Screen telephone calls before scheduling an attorney-client consultation"}, {"li": "Persistently monitor all potential new client inquiries (email, internet, phone and referrals)"}, {"li": "Immediately contact every potential client and establish relationship with client"}, {"li": "Update logs and reporting systems to reflect status of all potential new clients"}, {"li": "Conduct potential new client interviews with genuine empathy and compassion"}, {"li": "Schedule appointments for potential clients"}, {"li": "Take accurate notes during the attorney-client initial consultation"}, {"li": "Collaborate with our attorneys to complete the initial consultation process"}, {"li": "Assist attorneys with administrative tasks related to opening new cases and maintaining databases"}, {"li": "Follow instructions from the supervising attorney and perform accordingly"}, {"li": "Write emails, transcribe notes, research legal documents, fax, copy, and create spreadsheets (can maintain complex spreadsheets)"}], "h2": "Requirements", "ul": [{"li": "Bilingual (English/Spanish) with full proficiency"}, {"li": "Minimum 3 years of sales experience required, customer service experience a major plus"}, {"li": "Immigration Experience required"}, {"li": "Strong background with performance-based metrics"}, {"li": "Case Management software experience is a major plus"}, {"li": "Resourceful and motivated to solve issues as they arise"}, {"li": "Strong attention to detail"}, {"li": "Proven track record to meet goals and deadlines"}, {"li": "Must be able to work weekends"}], "p": "We offer a great compensation package including a 401(k) plan, medical, dental, and vision insurance, catered lunches, complimentary parking, paid time off, and more. Come be part of our growing firm and its opportunities for your career development.", "p": "The Matian Firm, APC is an equal employment opportunity employer, and we welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status or genetics. We are dedicated to providing an inclusive, open, and diverse work environment.", "h3": "About Us", "p": "The Matian Firm, APC is a leading law firm dedicated to providing exceptional legal services to our clients. We are committed to excellence, integrity, and professionalism in all aspects of our practice.", "p": "We are proud to offer a dynamic and supportive work environment that fosters growth, innovation, and collaboration. If you are a motivated and talented individual who is passionate about the legal industry, we encourage you to apply for this exciting opportunity.", "p": "Thank you for considering The Matian Firm, APC as your employer. We look forward to reviewing your application.", "p": "Sincerely, The Matian Firm, APC"}



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