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Facility Operations Manager
2 months ago
This position is responsible for overseeing the day-to-day operations of a chapter facility, ensuring a high-quality experience for members. The successful candidate will be responsible for maintaining the facility, supervising staff, and building positive relationships with members, stakeholders, and vendors.
Key Responsibilities- Reside full-time at the facility and provide on-call coverage while the facility is open to residents.
- Conduct regular property inspections and oversee capital improvement and maintenance projects.
- Oversee facility access control, camera, security, and fire monitoring systems.
- Compile and manage workflow for all maintenance workorders in the property management system and coordinate regular maintenance work.
- Notify professional staff of inspection reports and forward copies to them.
- Oversee all maintenance and service contracts for the property.
- Ensure groundskeeping and other lawn and garden maintenance is performed according to company standards.
- Address emergency repairs and notify professional staff immediately.
- Keep accurate records of furniture, equipment, utility costs, and vendor lists.
- Ensure all service companies present a current certificate of insurance and W-9 prior to beginning work.
- Maintain household accounts within a budget.
- Coordinate facility food service operations within budget.
- Complete timecards daily in compliance with company payroll policies and procedures.
- Supervise activities and time sheets for facility employees.
- Coordinate with professional staff to recruit, train, and coordinate schedules for a substitute facility director.
- Partner with professional staff for human resources-related activities.
- An associate degree or equivalent from a two-year college or technical school; or one to two years related experience and/or training; or equivalent combination of education and experience.
- Proficiency in Internet software, spreadsheet software (Excel), electronic mail software (email), SharePoint, Zoom, Microsoft Teams, and OpenPhone (online voice and text system).
- Professional, outgoing, customer-service oriented manner.
- Proactive, self-directed, and able to independently solve problems.
- Proven project management skills and the ability to effectively coordinate multiple competing priorities.
- Ability to use independent judgment and proper discretion in conducting job functions and responsibilities.
- Greek membership and/or experience preferred.