Dispensary Operations Manager

4 weeks ago


Worcester, Massachusetts, United States iAnthus Capital Full time
Job Overview

iAnthus Capital Management is a leading cannabis company seeking a highly skilled Dispensary Lead to join our team. As a Dispensary Lead, you will be responsible for managing daily operations, leading a patient-centric team, and ensuring compliance with state and local laws and regulations.

Key Responsibilities:

  • Assist in managing daily dispensary operations, including opening and closing procedures
  • Balance cash and product inventory, ensuring accuracy and compliance
  • Provide exceptional patient service, observing and participating in consultation and sales
  • Update communication binders with current information for team members
  • Audit patient intake forms for accuracy and completion
  • Assist with the Verified Financial Hardship program
  • Maintain accountability of team members, ensuring adherence to job descriptions
  • Perform general office work, including filing records and operating equipment
  • Uphold company policies and procedures
  • Provide weekly feedback on inventory levels and sales to the General Manager
  • Ensure proper recordkeeping, including patient intake forms, cash handling records, and waste disposal logs
  • Help educate team members on product offerings and regulatory changes
  • Assist with coordinating patient home delivery schedules
  • Participate in weekly and quarterly management meetings

Company Culture:

  • Represent the company brand and values
  • Build relationships with community leaders and maintain trust
  • Implement company core values, including respect, diversity, and sustainability
  • Maintain dispensary aesthetic and cleanliness
  • Participate in a highly motivated team environment
  • Implement brand sales marketing strategies

Requirements:

  • Experience in hospitality or high-volume retail environments
  • Bachelor's degree or equivalent preferred
  • 1-3 years of retail management experience
  • Knowledge of local and state laws and regulations
  • Experience with Excel, POS, and inventory management systems
  • Strong interpersonal skills
  • Must be 21 years of age or older
  • Must pass an extensive background check
  • Must be able to lift and carry up to 75lbs

iAnthus Capital Management is an equal opportunity employer.


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