Research Operations Manager

3 weeks ago


Worcester, Massachusetts, United States UMass Med School Full time
Overview

The Nonhuman Primate Reagent Resource (NHPRR) at UMass Chan Medical School is seeking a Sr Manager, Research Operations to join our dynamic team. As a key member of our leadership team, you will play a pivotal role in supporting and optimizing our research operations, ensuring the alignment of research and product operations.

Responsibilities
  • Oversee laboratory management, operations, workflows, processes, and procedures, ensuring meticulous attention to detail in all reporting and documentation.
  • Ensure efficient procurement and supply chain processes and maintain high service levels for research and product operations.
  • Manage relationships with Contract Research Organizations (CROs) to support external activities, ensuring alignment with budgets, timelines, and quality.
  • Optimize and continuously improve laboratory operations and operational readiness, including day-to-day routines, workflow optimization, resource allocation, and process efficiency.
  • Foster teamwork, collaboration, training, and mentorship, working with cross-functional teams to maintain a strong sense of teamwork and contribute to a pleasant, collaborative, and supportive work environment.
  • Manage multiple initiatives, ensuring timely delivery of results while maintaining high scientific standards, developing and adhering to project timelines and budgets.
Qualifications
  • Bachelor's degree in sciences, supply chain management, or a related field.
  • 7+ years of relevant research and laboratory experience.
  • 5+ years of experience in operations management, preferably within a research or product development environment.
  • Demonstrated ability to manage procurement, supply chain, and external partnerships.
  • Strong organizational and record-keeping skills, with a focus on detail and compliance.
  • Ability to generate reports and manage operational data effectively.
  • Excellent communication skills, both oral and written, to interact with internal and external stakeholders.
  • Proven ability to manage multiple projects simultaneously and prioritize effectively.


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