Reception Operations Associate

2 weeks ago


Bethesda, Maryland, United States Bethesda Country Club Full time

Bethesda Country Club is seeking a **Guest Services Coordinator** to provide a warm welcome to all members and visitors as they arrive at the Club. This role involves managing phone communications and executing various administrative responsibilities. Join our team, where we value our employees as our greatest asset and take pride in selecting individuals who contribute to our Club's mission.

**Key Responsibilities:**

Be the friendly face in the main lobby, greeting members and guests as they arrive and depart; assist with directions and respond to inquiries.

Handle phone calls, utilize email, and communicate via assigned radio to ensure clear and effective interaction with members and staff.

Direct calls to the appropriate departments and take messages when necessary.

Perform administrative duties such as ordering supplies, filing documents, and preparing paperwork as needed.

Manage dining and event reservations using the reservation system and seating charts.

Ensure all Club information is accurate and up-to-date, including event signage and promotional materials.

**Qualifications:**

Strong communication and customer service abilities.

Proficient in Microsoft Office applications.

Capable of thriving in a fast-paced environment.

Must possess flexible availability to work evenings, weekends, and holidays.

**Offered Benefits:**

Complimentary access to our 18-hole golf course on designated days.

Free meals provided during shifts.

Complimentary parking for employees.



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