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Box Office Associate

2 months ago

Huntington, West Virginia, United States ASM Global Full time
BOX OFFICE ASSOCIATE

OVERVIEW: The role involves managing ticket transactions, including sales, exchanges, and processing tax credits at the venue's box office.

KEY RESPONSIBILITIES:
  • Facilitate individual ticket purchases and provide assistance with group ticket sales as necessary.
  • Respond to inquiries about ticket prices, event schedules, and policies.
  • Handle ticket exchanges and manage tax credit processes for customers.
  • Ensure accurate transaction balancing and prepare required financial reports.
  • Oversee cash handling and various payment methods received.
  • Maintain daily financial records and conduct audits of ticketed events.
  • Be available to work during evenings, weekends, and holidays as required.
REQUIRED SKILLS:
  • Exhibit outstanding customer service and conflict resolution abilities.
  • Proficient in managing financial transactions with precision and speed.
  • Utilize computerized ticketing systems and office machinery effectively.
  • Follow directives and communicate clearly.
  • Work autonomously while demonstrating adaptability.
  • Build and maintain effective working relationships.
  • Perform efficiently under pressure and within tight deadlines.

EDUCATIONAL BACKGROUND: A high school diploma or equivalent, along with relevant experience in a similar role.