Patient Service Representative
3 days ago
At Cabell Huntington Hospital/St. Mary, we are seeking a highly skilled and detail-oriented Patient Service Representative to join our team.
Key Responsibilities:
• Under the supervision of the Office Manager or designee, perform a variety of administrative and clinical duties, including registration, scheduling, documentation, coding, charge entry, and filing.
• Provide exceptional customer service to patients, families, and healthcare providers, responding to phone calls, emails, and in-person inquiries in a timely and professional manner.
• Maintain accurate and up-to-date medical records, ensuring compliance with regulatory requirements and hospital policies.
• Analyze and resolve account discrepancies, denials, and other issues in a prompt and efficient manner.
• Collaborate with healthcare teams to ensure seamless patient care and efficient workflow.
Requirements:
• High school graduate required; junior college or associate's degree preferred.
• 1-2 years of experience in a healthcare-related field, with 2-5 years of experience preferred.
• Excellent communication, organizational, and technical skills, with the ability to multitask and prioritize tasks effectively.
What We Offer:
• Competitive salary and benefits package.
• Opportunities for professional growth and development in a dynamic and supportive environment.
• Collaborative team atmosphere and commitment to excellence in patient care.
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