Customer Success Manager
6 days ago
Aras Corporation is seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer success organization, you will be responsible for driving post-sales adoption management and technical best practices for Aras Innovator.
Key Responsibilities:- Ensure successful subscriber adoption and utilization of Aras Innovator
- Coach subscribers on PLM best practices and technical tips
- Escalation management and get well plans to resolve complex issues
- Support renewal and expansion opportunities for existing customers
- Develop tools and best practices to enhance subscriber success
- Bachelor's or Master's degree in Engineering, Computer Science, or related field
- 5+ years of experience in sales, service delivery, or customer success management
- Strong technical knowledge of PLM software and industry experience
- Excellent communication and presentation skills
- Able to travel up to 25%
Aras is a leader in product lifecycle management (PLM) and digital thread solutions. We have over 700 employees in 11 countries and are committed to helping our customers develop next-generation product innovation. We cultivate an inclusive work environment and are an Equal Opportunity Employer.
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Senior Strategic Customer Success Manager
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Customer Success Director
3 weeks ago
Andover, Massachusetts, United States Aras Corporation Full timeJob Title: Customer Success DirectorAras Corporation is seeking a highly skilled Customer Success Director to join our team. As a key member of our organization, you will be responsible for driving customer success, retention, and revenue expansion.Key Responsibilities:Drive Aras region retention goalsEnsure successful subscriber adoptionNurture and expand...
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Customer Success Director
3 weeks ago
Andover, Massachusetts, United States Aras Corporation Full timeJob Title: Customer Success DirectorAras Corporation is seeking a highly skilled Customer Success Director to join our team. As a key member of our organization, you will be responsible for driving customer success, retention, and revenue expansion.Key Responsibilities:Drive Aras region retention goalsEnsure successful subscriber adoptionNurture and expand...
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Customer Success Director
3 weeks ago
Andover, Massachusetts, United States Aras Full timeCustomer Success DirectorAras is a leader in product lifecycle management (PLM) and digital thread solutions. As one of the fastest growing PLM companies, our technology enables the rapid delivery of flexible solutions built on a powerful digital thread backbone and a low-code development platform. Our platform and PLM applications connect users in all...
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Customer Success Manager Systems Expert
1 month ago
North Andover, Massachusetts, United States Watts Water Technologies Full time{"title": "Customer Success Manager Systems Expert", "description": "Job SummaryWe are seeking a highly skilled Customer Success Manager Systems Expert to join our team at Watts Water Technologies. As a key member of our customer-facing team, you will be responsible for fostering strong relationships with our customers and developing long-term strategies to...
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Customer Relationship Manager
4 weeks ago
Andover, Massachusetts, United States Hispanic Technology Executive Council Full timeJob Description:This role is responsible for owning the end-to-end relationship with customers and ensuring the successful implementation and management of customer solutions.Key Responsibilities:Manage customer relationships and monitor key metrics to drive resolution of customer queries.Work closely with customers, sales, and supporting functions to ensure...
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Customer Relationship Manager
3 weeks ago
Andover, Massachusetts, United States Hispanic Technology Executive Council Full timeJob Description:This Customer Relationship Manager position is responsible for owning the end-to-end relationship with the customer and ensuring the successful implementation and management of the customer solution design. The CRM manages customer relationships, monitors metrics, and drives resolution of all customer queries. This role works closely with...
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Customer Relationship Manager
4 weeks ago
Andover, Massachusetts, United States Hispanic Technology Executive Council Full timeJob Description:This Customer Relationship Manager position is responsible for owning the end-to-end relationship with the customer and ensuring the successful implementation and management of the customer solution design. The CRM will manage customer relationships, monitor metrics, and drive resolution of all customer queries. This role works closely with...
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Customer Relationship Manager
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Andover, Massachusetts, United States Hewlett Packard Enterprise Full timeJob Description:This Customer Relationship Manager position is responsible for owning the end-to-end relationship with the customer and ensuring the successful implementation and management of the customer solution design. The CRM will manage customer relationships, monitor metrics, and drive resolution of all customer queries. This role works closely with...
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Customer Relationship Manager
1 month ago
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Customer Relationship Manager
4 weeks ago
Andover, Massachusetts, United States Hispanic Technology Executive Council Full timeJob Description:This Customer Relationship Manager position is responsible for owning the end-to-end relationship with the customer and ensuring the successful implementation and management of the customer solution design. The CRM will manage customer relationships, monitor metrics, and drive resolution of all customer queries. This role works closely with...
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Customer Relationship Manager
3 weeks ago
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Customer Relationship Manager
2 weeks ago
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Customer Relationship Manager
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Andover, Massachusetts, United States Hewlett Packard Enterprise Development LP Full timeJob Description:This role is designed to manage customer relationships and drive business growth within the account. The Customer Relationship Manager will be responsible for owning the end-to-end relationship with the customer and ensuring successful implementation and management of the customer solution design.Key Responsibilities:Lead deal teams and...
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Customer Service Coordinator
4 weeks ago
Andover, Massachusetts, United States Simplyhealth Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Customer Service Administrator to join our team at Simplyhealth. As a key member of our Customer Service department, you will play a crucial part in delivering exceptional customer experiences through timely and accurate administration.Key ResponsibilitiesProcess changes to database records...
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Customer Service Coordinator
1 month ago
Andover, Massachusetts, United States Simplyhealth Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Customer Service Administrator to join our team at Simplyhealth. As a key member of our Customer Service department, you will play a crucial part in delivering exceptional customer experiences.Key ResponsibilitiesProcess changes to database records and administer requests accurately,...
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Customer Service Representative
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Customer Service Representative
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Andover, Massachusetts, United States Capfed Full time{"**Job Title:** Customer Service Associate**Job Summary:**Capfed is seeking a Customer Service Associate to provide exceptional customer service and support to our customers.**Responsibilities:**- Provide a positive first impression to customers through friendly and courteous service- Process customer transactions- Identify customer needs and suggest...
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Customer Care Specialist
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Customer Service Representative
1 week ago
Andover, Massachusetts, United States The Sherwin-Williams Company Full timeJob Title: Bilingual Customer Service SpecialistAt The Sherwin-Williams Company, we are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers,...