Customer Care Specialist

4 weeks ago


Andover, Massachusetts, United States Stannah Stairlifts Full time
{"title": "Customer Care Consultant", "description": "

**About the Role**

We are seeking a skilled Customer Care Consultant to join our Lift Service Division team. As a key point of contact, you will provide exceptional customer support for our Stairlift products, working closely with Stannah Engineers, internal teams, and customers.

**Responsibilities:**

  • Take ownership of customer inquiries, escalating issues as needed to ensure timely resolution.
  • Maintain accurate records, adhering to GDPR principles.
  • Assist engineers on site with queries or problems, coordinating with internal teams and customers to ensure expectations are met.
  • Communicate with Depot Managers to arrange go-backs or provision of parts for completed jobs.

**Requirements:**

  • A good standard of English and Maths at GCSE or equivalent level.

**About Stannah Stairlifts:**

We are a British family-owned company, providing elevators, escalators, and moving walkways, as well as manufacturing stairlifts and platform lifts. Our commitment to quality and dedication to customers drives our success.

**Benefits:**

  • Competitive salary, paid monthly.
  • Quarterly bonus scheme.
  • 25 days holiday, with option to purchase additional days.
  • Matched contribution pension scheme.
  • SimplyHealth cash plan.
  • Employee Assistance Programme.
  • Company benefits discount/rewards scheme.
"

  • Andover, Massachusetts, United States Vaco Full time

    Job Title: Customer Service SpecialistJob Summary:The Customer Service Specialist will be responsible for overseeing Trade Settlement client relationships, providing excellent customer service, and loan settlement services to our growing client base while adhering to strict deadlines and targets given.Key Responsibilities:Oversee client portfolio(s)/Agency...


  • Andover, Massachusetts, United States In Care Full time

    Exciting Opportunity for a Pulmonary Nurse Practitioner or Physician AssistantWe are seeking a highly skilled and experienced Pulmonary Nurse Practitioner or Physician Assistant to join our team at InCare Pulmonary and Sleep Specialists.About the Role:Provide high-quality patient care in our outpatient clinic and inpatient pulmonary consult...


  • Andover, Massachusetts, United States In Care Full time

    ## Opportunity Overview InCare Pulmonary and Sleep Specialists is seeking a skilled Pulmonary Nurse Practitioner or Physician Assistant to join our team. With a focus on delivering exceptional patient care, we offer a dynamic and supportive work environment. ### Key Responsibilities * Provide high-quality patient care in our outpatient clinic and...


  • Andover, Massachusetts, United States In Care Full time

    Exciting Opportunity for a Pulmonary Nurse Practitioner or Physician AssistantInCare Pulmonary and Sleep Specialists is seeking a skilled and experienced Nurse Practitioner or Physician Assistant to join our team.We are a private practice located in a convenient location, offering a unique blend of outpatient clinic time and inpatient pulmonary consult...

  • Nurse Care Specialist

    1 month ago


    Andover, Massachusetts, United States Andover Manor Rehab & Nursing Full time

    Job OpportunityAndover Manor Rehab & Nursing is seeking a dedicated Nurse Care Specialist to join our team.We are committed to providing exceptional care and services to our residents. As a Nurse Care Specialist, you will play a vital role in supporting the individual needs of our elders.Key Responsibilities:Provide high-quality nursing care and services to...


  • Andover, Massachusetts, United States The Sherwin-Williams Company Full time

    Customer Service Specialist Job DescriptionAt The Sherwin-Williams Company, we are seeking a highly skilled and customer-focused Customer Service Specialist to join our team. As a Customer Service Specialist, you will play a critical role in providing exceptional customer service and support to our wholesale and retail customers.Key Responsibilities:Provide...


  • Andover, Massachusetts, United States Sherwin-Williams Full time

    Customer Service Specialist Job DescriptionAt Sherwin-Williams, we're looking for a skilled Customer Service Specialist to join our team. As a key member of our sales team, you'll work closely with customers to understand their needs and provide exceptional service.Key Responsibilities:Interact with customers to determine their needs and provide...


  • Andover, Massachusetts, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist at Sherwin-Williams.Key ResponsibilitiesProvide exceptional customer service to wholesale and retail customers, answering their questions and recommending solutions.Work closely with customers to determine their needs and provide...


  • North Andover, Massachusetts, United States FYZICAL Dizziness and Fall Prevention Center Full time

    Job OverviewFYZICAL Dizziness and Fall Prevention Center is seeking a skilled Customer Service Specialist with exceptional communication abilities and a strong focus on client satisfaction.Key Responsibilities- Deliver outstanding customer service and assistance to patients- Employ effective questioning and listening techniques to enhance telephone...


  • Andover, Massachusetts, United States The Sherwin-Williams Company Full time

    Job Title: Bilingual Customer Service SpecialistAt The Sherwin-Williams Company, we are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers,...

  • Nurse Practitioner

    4 days ago


    Andover, Massachusetts, United States DispatchHealth Management Full time

    Job Title: Nurse Practitioner - Acute Care SpecialistWe are seeking a highly skilled Nurse Practitioner to join our team as an Acute Care Specialist. As a key member of our clinical care team, you will provide high-quality, patient-centered care in the comfort of patients' homes.Responsibilities:Perform comprehensive health assessments and diagnose complex...

  • Nurse Practitioner

    3 weeks ago


    Andover, Massachusetts, United States DispatchHealth Management Full time

    Job Title: Nurse Practitioner - Acute Care SpecialistDispatchHealth Management is seeking a skilled Nurse Practitioner to join our team as an Acute Care Specialist. As a key member of our clinical care team, you will provide high-quality, patient-centered care in the comfort of patients' homes.Responsibilities:Conduct comprehensive health assessments and...


  • Andover, Massachusetts, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.Key...


  • Andover, Massachusetts, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.Key...


  • Andover, Massachusetts, United States Vaco Full time

    Job Title: Customer Service SpecialistWe are seeking a highly skilled Customer Service Specialist to join our team at Vaco. As a key member of our Middle Office team, you will be responsible for overseeing Trade Settlement client relationships and providing excellent customer service and loan settlement services to our growing client base.Key...


  • Andover, Massachusetts, United States The Sherwin-Williams Company Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at The Sherwin-Williams Company. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.Key...


  • Andover, Massachusetts, United States The Sherwin-Williams Company Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at The Sherwin-Williams Company. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.Key...


  • Andover, Massachusetts, United States Txtav Full time

    Job Title: Customer Support AnalystAt Txtav, we are seeking a highly skilled Customer Support Analyst to join our team. As a key member of our Aftermarket Customer Experience team, you will play a critical role in supporting our customers and driving business growth.Key Responsibilities:Manage a portfolio of customer accounts, ensuring timely support and...


  • Andover, Massachusetts, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Bilingual Customer Service Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.Key...


  • Andover, Massachusetts, United States R Collard Full time

    Job Title: Customer Service AdvisorWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer...