Customer Account Director

7 days ago


Groveport, Ohio, United States Randstad USA Full time
Job Overview

We are seeking an experienced Customer Account Director to manage and maintain strong, lasting relationships with our clients. The ideal candidate will thrive in a fast-paced environment, build trust with customers, and be dedicated to delivering exceptional service.

Key Responsibilities:
  • Develop and maintain strong customer relationships by understanding their needs and business objectives.
  • Manage customer accounts, including order processing and inquiry handling.
  • Provide accurate and timely quotes for customer orders.
  • Run monthly reports to assess account activity, order frequency, and areas for growth.
  • Regularly communicate with customers to strengthen partnerships and increase satisfaction.
  • Maintain high levels of customer satisfaction through prompt issue resolution.
  • Delegate repeat orders to the Customer Service Representative (CSR) team.
  • Be available to handle urgent customer issues outside of regular hours when necessary.

Salary Estimate: $65,000 - $90,000 per year

Qualifications:
  • Proven experience in account management, customer service, or a similar role.
  • Exceptional communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Ability to work independently and as part of a team.
  • Detail-oriented with a commitment to accuracy.
About Randstad USA

We provide comprehensive workforce solutions, including outsourcing, staffing, consulting, and more. Our services span various industries, from engineering to sales and marketing.



  • Groveport, Ohio, United States Micro Center Full time

    Job DescriptionWe are seeking a seasoned professional to serve as Director of Customer Engagement and Growth at Micro Center. This role is responsible for developing and executing a comprehensive customer relationship marketing strategy to drive business growth and enhance customer engagement.About UsMicro Center is the nation's leading computer and...


  • Groveport, Ohio, United States Randstad USA Full time

    Job DescriptionWe are seeking a skilled Account Management Specialist to join our team at Randstad USA. The ideal candidate will have exceptional communication and interpersonal skills, with the ability to build strong relationships with clients and manage customer needs with precision.Key Responsibilities:Develop and maintain strong, lasting relationships...


  • Groveport, Ohio, United States Randstad USA Full time

    Job OverviewWe are seeking a skilled Customer Relationship Manager to join our team at Randstad USA. This role is responsible for developing and maintaining strong relationships with clients, managing customer accounts, and providing exceptional service.


  • Groveport, Ohio, United States Randstad USA Full time

    About This RoleWe are seeking an experienced Customer Relationship Manager to join our team. As a key member of our sales and marketing division, you will be responsible for managing customer relationships across various industries, including engineering.The ideal candidate will have a proven track record in account management, customer service, or a similar...


  • Groveport, Ohio, United States Xpedient Logistics Full time

    Job Summary:We are seeking a skilled Logistics Operations Director to oversee our ecommerce fulfillment operations. As a key member of our team, you will be responsible for directing a workforce in the fulfillment of orders for multiple clients.Responsibilities:Bilingual in English and Spanish is required to communicate effectively with customers and...


  • Groveport, Ohio, United States Xpedient Logistics Full time

    Xpedient Logistics is a full-service 3rd party logistics provider offering warehousing services, transportation management, supply chain management, order fulfillment, and labor needs. Our team reports to the General Manager.Compensation: $57,000 - $62,000 per yearAbout the JobThis role requires leadership skills with the ability to direct a workforce in the...


  • Groveport, Ohio, United States Randstad USA Full time

    About the RoleWe are seeking a detail-oriented and organized AP/AR Clerk to join our team part-time. This role is essential to our finance department, ensuring accurate and timely management of accounts payable and receivable.The ideal candidate will be reliable, able to work independently, and possess excellent communication skills. This role is available...

  • Financial Clerk

    1 week ago


    Groveport, Ohio, United States Randstad USA Full time

    Job Title: Financial ClerkAt Randstad USA, we are seeking a detail-oriented Financial Clerk to support our finance team. This role is essential to the accurate and timely management of accounts payable and receivable.Key Responsibilities:Process vendor invoices accurately and efficiently.Verify receipts and purchases to ensure correct billing.Prepare and...


  • Groveport, Ohio, United States Borden Dairy Full time

    Job SummaryWe are seeking a skilled CDL Class A Delivery Truck Driver to join our team at Borden Dairy. As a Product Delivery Specialist, you will be responsible for delivering and restocking products to retail stores and wholesale distribution locations.Key ResponsibilitiesSafely load, unload, and deliver products at each accountDrive truck over established...


  • Groveport, Ohio, United States Randstad USA Full time

    Job SummaryWe are seeking a skilled Logistics Operations Assistant to join our team at Randstad USA. As a key member of our operations team, you will be responsible for performing daily transactions within SAP related to customer shipments and inventory management. Your role will involve reviewing and monitoring inbound orders from the planning production...

  • Truck Driver

    1 month ago


    Groveport, Ohio, United States Borden Dairy Full time

    Job SummaryAs a CDL Class A Delivery Truck Driver at Borden Dairy, you will be responsible for delivering and restocking products to retail stores and/or wholesale distribution locations. This is a full-time position with a local route, allowing you to return home every night. You will also enjoy a weekly payday, affordable medical, dental, and vision...

  • Account Manager

    1 month ago


    Groveport, United States Randstad USA Full time

    Job DescriptionJob DescriptionWe are looking for a proactive and customer-focused Account Manager to join our team. The ideal candidate will thrive in a fast-paced environment, build strong relationships with clients, and be dedicated to managing customer needs with precision. This role is essential to our customer service team, ensuring high levels of...

  • Account Executive

    2 weeks ago


    Groveport, United States Shorr Packaging Full time

    DescriptionTogether, We Own it! Start your employee owner journey with Shorr Packaging.Due to our tremendous growth, Shorr Packaging is adding driven sales professionals with a successful track record of winning business in the commercial or industrial markets to join the sales team. The account executive will have a relentless and strategic focus on...

  • Account Executive

    1 week ago


    Groveport, United States Shorr Packaging Full time

    Description Together, We Own it! Start your employee owner journey with Shorr Packaging. Due to our tremendous growth, Shorr Packaging is adding driven sales professionals with a successful track record of winning business in the commercial or industrial markets to join the sales team. The account executive will have a relentless and strategic focus on...

  • Account Executive

    1 week ago


    Groveport, United States Shorr Packaging Full time

    DescriptionTogether, We Own it! Start your employee owner journey with Shorr Packaging. Due to our tremendous growth, Shorr Packaging is adding driven sales professionals with a successful track record of winning business in the commercial or industrial markets to join the sales team. The account executive will have a relentless and strategic focus on...

  • Account Executive

    1 week ago


    Groveport, United States Shorr Packaging Full time

    Description Together, We Own it! Start your employee owner journey with Shorr Packaging. Due to our tremendous growth, Shorr Packaging is adding driven sales professionals with a successful track record of winning business in the commercial or industrial markets to join the sales team. The account executive will have a relentless and strategic focus on...

  • Account Executive

    1 week ago


    Groveport, United States Shorr Packaging Full time

    DescriptionTogether, We Own it! Start your employee owner journey with Shorr Packaging. Due to our tremendous growth, Shorr Packaging is adding driven sales professionals with a successful track record of winning business in the commercial or industrial markets to join the sales team. The account executive will have a relentless and strategic focus on...


  • Groveport, United States Randstad USA Full time

    Job DescriptionJob DescriptionSchedule: Monday - Friday, 8:00 am - 5:00 pmAbout the Role:We are looking for a dedicated and detail-oriented Customer Service Representative (CSR) to join our team. In this role, you will be responsible for managing customer orders, resolving issues, and maintaining accurate records. The ideal candidate is organized, has strong...


  • Groveport, United States Randstad USA Full time

    *This position will be servicing Randstad Digital clients in the utilities, oil and gas industry based out of the Columbus, OH market. Eligible candidates must be in commuting distance of Columbus, OH.* Randstad, the world’s leading partner for talent, is investing in an Account Manager for our Randstad Digital specialty. As an Account Manager, you will...


  • Groveport, United States Randstad USA Full time

    *This position will be servicing Randstad Digital clients in the utilities, oil and gas industry based out of the Columbus, OH market. Eligible candidates must be in commuting distance of Columbus, OH.* Randstad, the world’s leading partner for talent, is investing in an Account Manager for our Randstad Digital specialty. As an Account Manager, you will...


  • Groveport, United States Randstad USA Part time

    Job DescriptionJob DescriptionPart-Time (Up to 30 hours per week)Schedule: 8:00 am - 4:30 pm or 8:30 am - 4:00 pm, 2-3 days each weekAbout the Role:We are seeking a detail-oriented AP/AR Clerk to join our team part-time. This role is essential to our finance department, ensuring accurate and timely management of accounts payable and receivable. The ideal...


  • Groveport, United States Randstad USA Careers Full time

    *This position will be servicing Randstad Digital clients in the utilities, oil and gas industry based out of the Columbus, OH market. Eligible candidates must be in commuting distance of Columbus, OH.* Randstad, the world’s leading partner for talent, is investing in an Account Manager for our Randstad Digital specialty. As an Account Manager, you will...


  • Groveport, United States Randstad USA Careers Full time

    *This position will be servicing Randstad Digital clients in the utilities, oil and gas industry based out of the Columbus, OH market. Eligible candidates must be in commuting distance of Columbus, OH.* Randstad, the world’s leading partner for talent, is investing in an Account Manager for our Randstad Digital specialty. As an Account Manager, you will...


  • Groveport, United States Randstad USA Full time

    *This position will be servicing Randstad Digital clients in the utilities, oil and gas industry based out of the Columbus, OH market. Eligible candidates must be in commuting distance of Columbus, OH.* Randstad, the world’s leading partner for talent, is investing in an Account Manager for our Randstad Digital specialty. As an Account Manager, you will...

  • Account Executive

    3 months ago


    Groveport, United States RentokilNorthAmerica Full time

    Job DescriptionJob DescriptionBenefits Start Day 1 for Full-Time Colleagues - No Waiting Period!For more information about our benefits, see below!We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the...


  • Groveport, United States Integra Beauty Inc Full time

    Who We Are: Our team of innovators and visionaries is passionate about pushing the envelope and taking bold risks that inspire people to realize their beautiful potential. With our HQ in Dania Beach and our offices in California and Ohio, we're constantly raising the bar and evolving to create a more diverse and cultivating work environment. We develop our...


  • Groveport, OH, United States Randstad USA Full time

    *This position will be servicing Randstad Digital clients in the utilities, oil and gas industry based out of the Columbus, OH market. Eligible candidates must be in commuting distance of Columbus, OH.* Randstad, the world’s leading partner for talent, is investing in an Account Manager for our Randstad Digital specialty. As an Account Manager, you...


  • Groveport, OH, United States Randstad USA Full time

    *This position will be servicing Randstad Digital clients in the utilities, oil and gas industry based out of the Columbus, OH market. Eligible candidates must be in commuting distance of Columbus, OH.* Randstad, the world’s leading partner for talent, is investing in an Account Manager for our Randstad Digital specialty. As an Account Manager, you...


  • Groveport, United States MAKO Medical Full time

    This position pays between 17.00-22.00 an hour based on experience.Job Accountabilities (Responsibilities) Collect specimens according to established procedures. This includes, but not limited to: drug screens, blood samples, processing pathology and cytology samples. Research test/client information and confirm and verify all written and electronic orders...


  • Groveport, United States MAKO Medical Full time

    This position pays between 17.00-22.00 an hour based on experience.Job Accountabilities (Responsibilities)Collect specimens according to established procedures. This includes, but not limited to: drug screens, blood samples, processing pathology and cytology samples.Research test/client information and confirm and verify all written and electronic orders by...


  • Groveport, United States Randstad USA Full time

    Job DescriptionJob DescriptionYour role:- Perform daily transactions within SAP related to customer shipments and inventory management- Review and monitor inbound orders from the planning production team.o Will validate the orders for accuracy.- Assist in resolving issues around the production, packing and shipping process- Ensure that documentational...