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Customer Service Representative

2 months ago

Birmingham, Alabama, United States Chick-fil-A Vestavia Hills & Wildwood Centre Full time
About Us

At Chick-fil-A Vestavia Hills & Wildwood Centre, we view our team members as having an opportunity to gain life experiences while providing a fun work environment. We motivate our employees to be their best. With fun comes hard work and we pride ourselves on bringing a balance of both while also instilling great skills and team collaboration.

What You'll Do

We're looking for individuals who are energetic, servant-hearted, and results-oriented. If you want to grow and learn, and are a fast-paced worker wanting to join a collaborative team, we'd love to hear from you.

Front of House
  • Deliver exceptional customer experiences by serving each guest with excellence and care.
  • Work with a team to ensure operational success and maintain a clean and organized workspace.
  • Operate with speed and accuracy to take, fulfill, and serve orders.
  • Use our CORE 4 service model to service guests: share a smile, maintain eye contact, speak enthusiastically, and stay connected by making it personal.
  • Demonstrate knowledge of the brand and menu.
Back of House
  • Prepare hot, fresh food for guests.
  • Work with a team to ensure operational success and maintain a clean and organized workspace.
  • Operate with speed and accuracy to prep, cook, and assemble orders.
  • Adhere to food safety guidelines as set out by our Food Safety Director, Health Department, and the Corporate Office.
  • Demonstrate knowledge of the brand and menu.
Who You Are
  • Energetic and fun.
  • Passionate about delivering exceptional customer experiences.
  • A fast learner and multi-tasker.
  • Desire to serve others and make their day.
  • Have some weekend availability.
  • At least 16 years old.
Perks
  • Competitive benefits for all full-time employees.
  • Initial uniforms for all team members.
  • Flexible schedules.
  • Scholarship opportunities.
  • Free meals when working.
  • Leadership opportunities.