Sales and Service Team Lead
3 days ago
Job Description:
We are seeking a skilled Sales and Service Team Lead to oversee the sales and operations of our HVAC distribution center. The ideal candidate will have 2-4 years of experience in retail or wholesale operations, with a proven track record of growing sales in a fast-paced environment.
About Gemaire Distributors, LLC:
Gemaire Distributors, LLC is a subsidiary of Watsco, Inc., the world's largest independent distributor of heating, ventilation, and air conditioning equipment, parts, and supplies. We have over 100 locations across 11 states and are committed to providing exceptional customer service and support.
Responsibilities:
- Sales Management: Manage sales and operations for one of our wholesale distributorships serving HVAC professionals.
- Inventory Management: Monitor inventory stock levels and merchandising of showroom.
- Team Leadership: Recruit, hire, train, and develop new associates in compliance with labor laws and company policy.
- Customer Experience: Hold self and others accountable for delivering exceptional customer experience while addressing customer needs and concerns in a timely manner.
- Financial Management: Effectively manage the branch P&L.
- Other Duties: Perform other duties as assigned.
Requirements:
- 2-4 years of operational experience with retail or wholesale industry.
- Proven leadership, coaching/mentoring, and team-oriented mindset along with effective delegation of duties.
- Demonstrated ability to grow sales in a retail environment.
- Experience analyzing and using customer, market, or competitor data to make informed decisions.
- Ability to build and maintain positive relationships with customers, vendors, and employees.
- Computer literacy with proficiency in MS office applications.
- Capable of working in a fast-paced environment with ability to multi-task on different levels.
Compensation: Estimated salary: $65,000 - $85,000 per year, depending on experience and qualifications.
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