IT Application Administrator

3 weeks ago


Greenville, South Carolina, United States Apex Systems Full time

Job Summary:

We are seeking an IT Application Administrator to join our team at Apex Systems. As a key member of our IT department, you will be responsible for providing technical support and troubleshooting for our financial applications and systems.

Key Responsibilities:

  • Effectively troubleshoot and resolve moderate to complex technical issues both onsite and remote.
  • Develop, update, and execute maintenance schedules for end-user systems.
  • Manage and support in-house developed software, on-prem, and/or cloud/SaaS delivered solutions.
  • Monitor system and software alerts and alarms, resolving those alerts and/or communicating high priority alerts out to the appropriate IT team members.
  • Develop and recommend Service Center best practice policy and procedures as well as Knowledge Base documentation and templating.
  • Continuously conduct research to resolve issues and problems as well as increasing individual abilities and knowledge.
  • Support employee onboarding & offboarding processes.

Requirements:

  • Associates or Bachelor's Degree in a IT related field with 3 year experience or 5 years experience in a IT Administration role.
  • IT User Support Experience 5+ years.
  • Knowledge of data processing system design methods, techniques, and standards.
  • Detail-oriented approach to managing tasks and documentation.

Preferred Qualifications:

  • Loan Origination Software (LOS) and other financial information system experience.
  • ITSM system experience.
  • Systems Administration experience focused in Windows environments.

About Apex Systems:

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.



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