IT Application Administrator
3 weeks ago
Job Summary:
We are seeking an IT Application Administrator to join our team at Apex Systems. As a key member of our IT department, you will be responsible for providing technical support and troubleshooting for our financial applications and systems.
Key Responsibilities:
- Effectively troubleshoot and resolve moderate to complex technical issues both onsite and remote.
- Develop, update, and execute maintenance schedules for end-user systems.
- Manage and support in-house developed software, on-prem, and/or cloud/SaaS delivered solutions.
- Monitor system and software alerts and alarms, resolving those alerts and/or communicating high priority alerts out to the appropriate IT team members.
- Develop and recommend Service Center best practice policy and procedures as well as Knowledge Base documentation and templating.
- Continuously conduct research to resolve issues and problems as well as increasing individual abilities and knowledge.
- Support employee onboarding & offboarding processes.
Requirements:
- Associates or Bachelor's Degree in a IT related field with 3 year experience or 5 years experience in a IT Administration role.
- IT User Support Experience 5+ years.
- Knowledge of data processing system design methods, techniques, and standards.
- Detail-oriented approach to managing tasks and documentation.
Preferred Qualifications:
- Loan Origination Software (LOS) and other financial information system experience.
- ITSM system experience.
- Systems Administration experience focused in Windows environments.
About Apex Systems:
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.
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