Salesforce Solution Architect

4 weeks ago


San Francisco, California, United States Procyon TS Full time
Role:

As a Salesforce Solution Architect, you will be part of our team of 1500+ Salesforce consultants, working on delivering successful projects and building strong relationships with our customers. You will be responsible for providing technical advisory and roadmap to customer stakeholders, and have deep technical and functional knowledge of Salesforce Industry Solutions and Salesforce Clouds.

About Tech Mahindra Salesforce Competency:

Tech Mahindra has been an early adopter of Salesforce, with a dedicated Centre of Excellence (CoE) established in 2006. We have a strong belief in this technology's potential and have a consistent and high customer satisfaction score of CSAT (4.95/5) across all our implementations. Our customers believe in us, to the extent of jointly building and executing their strategy.

Your Impact On our Salesforce Competency:

You will be part of the Salesforce competency's growth story, contributing to our wins, successful implementations and relationships in the region. You will be our Evangelist and will be closely working with Product Owners, Transformation stakeholders and provide Architecture Design, Business Process improvements, and change management.

Requirements:
  • A techno-functional CRM practitioner with good understanding of business processes.
  • Able to manage customer stakeholders and provide roadmap and technical advisory.
  • Have deep technical and Functional knowledge of Salesforce Industry Solutions and Salesforce Clouds.
  • Industry Domain experience preferably Auto, Banking, or Insurance verticals.
  • Capturing Salesforce best-practices knowledge from the on-ground teams and sharing reference architectures and patterns with technical teams.
  • Help find new solutions to business problems and technical challenges.
  • Have the ability to quickly dive deep into business processes and uncover the same into technical implementable requirements in Salesforce.
  • Play a leading role in code reviews, guiding junior resources towards better designs and clean, standardized coding.
  • 15+ Industry experience.
  • 10+ years of experience in Salesforce (Certification is preferred).

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