Facilitated Enroller

1 week ago


Far Rockaway, New York, United States JOSEPH P. ADDABBO FAMILY HEALTH CENTER, INC. Full time
Job Description

As a key member of the Joseph P. Addabbo Family Health Center, Inc. team, the Facilitated Enroller will play a vital role in ensuring seamless access to health insurance for our community.

Key Responsibilities:

  • Collaborate with the Health Insurance Access program Director to complete applications for local departments of social services.
  • Conduct thorough interviews with consumers to gather necessary information.
  • Collect and input data, ensuring accuracy and attention to detail.
  • Provide exceptional customer service, guiding consumers through the application process.
  • Support the non-MAGI population by inputting household data and accompanying documents.
  • Collect and copy required documentation, ensuring timely submission.
  • Explain the submission and approval process, addressing consumer concerns.
  • Establish effective communication with local departments of social services as needed.

Requirements:

  • Ability to handle confidential information with discretion and professionalism.
  • Exceptional customer service skills, with a focus on empathy and understanding.
  • Collaborative team player, willing to provide assistance and support as needed.


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