Facilitated Enroller

Under the direction of the Health Insurance Access program Director Complete all applications for the local departments of social services. Primary duties include interviewing consumers, documentation collection, data input, enrollment, consumer education and follow-up

Responsibilities:

• attend all trainings by the local departments of social services and NYS DOH to acquire, improve and maintain relevant knowledge nd skills
• attend additional training specific to Aged, Blind and Disabled population
• Conduct and participate in outreach events
• effectively guide consumers thorough application process
• assist disabled, aged, blind also knows as non-MAGI population by inputting all required household data pn application and accompanying documents
• collect and copy required documentation
• explain submissions and approval process
• contact local; department of social services as needed
• other duties needed to support non-MAGI population

Minimum Qualifications

• ability to handle confidential information according to JPA policies and procedures
• ability to provide exceptional customer service
• collaborative team player willing to provide assistance as needed