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Customer Service Representative

1 month ago

Camp Hill, Pennsylvania, United States Goodall Pools & Spas Full time
About Us

Goodall Pools and Spas is a leading provider of swimming pools and spas in Central Pennsylvania, with a reputation for exceptional customer service and innovative technology.

Job Description

We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling telephone calls, and creating service orders.

You will work closely with our sales and service teams to ensure seamless communication and delivery of our services. A strong understanding of the pool industry is not required, but a willingness to learn and grow with our company is essential.

This is a full-time position with a competitive hourly rate of $16-18 per hour. If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply.

Key Responsibilities:

  • Provide exceptional customer service via telephone and in-person
  • Create and manage service orders for existing and potential customers
  • Work closely with sales and service teams to ensure seamless communication and delivery of services
  • Develop and maintain a strong understanding of our products and services
  • Meet or exceed customer satisfaction targets

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Basic computer skills and proficiency in office software
  • Ability to learn and grow with our company

What We Offer:

  • Competitive hourly rate of $16-18 per hour
  • Opportunities for growth and professional development
  • A dynamic and supportive work environment
  • A comprehensive benefits package

We are an equal opportunity employer and welcome applications from diverse candidates. Please submit your resume and a cover letter to apply for this exciting opportunity.