Customer Service Representative

4 days ago


Camp Hill, Pennsylvania, United States Elements Massage Full time

Overview:

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service and selling our monthly Elements Wellness Program.

Key Responsibilities:

  • Follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
  • Provide excellent customer service to all clients, both new and established.
  • Turn every incident of client criticism into a story of great customer service.

Requirements:

  • Prior retail sales experience preferred, with a focus on selling memberships or services in-person to potential clients.
  • Customer service experience in a spa-like or similar environment is preferred.
  • Familiarity with modern office tools and systems, including scheduling and payments.

What We Offer:

  • Competitive hourly rate of $13.00, depending on experience.
  • Bonuses based on monthly conversion numbers.
  • Medical insurance.
  • A complimentary monthly massage at the studio.
  • Opportunities to earn up to [$200+] in additional bonuses through commission on wellness plan sales.

About Us:

Elements Massage is a franchise of independently owned and operated studios. We are committed to providing exceptional customer service and creating a positive work environment for our employees.



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