Customer Service Representative
4 days ago
Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service and selling our monthly Elements Wellness Program.
Key Responsibilities:
- Follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
- Provide excellent customer service to all clients, both new and established.
- Turn every incident of client criticism into a story of great customer service.
Requirements:
- Prior retail sales experience preferred, with a focus on selling memberships or services in-person to potential clients.
- Customer service experience in a spa-like or similar environment is preferred.
- Familiarity with modern office tools and systems, including scheduling and payments.
What We Offer:
- Competitive hourly rate of $13.00, depending on experience.
- Bonuses based on monthly conversion numbers.
- Medical insurance.
- A complimentary monthly massage at the studio.
- Opportunities to earn up to [$200+] in additional bonuses through commission on wellness plan sales.
About Us:
Elements Massage is a franchise of independently owned and operated studios. We are committed to providing exceptional customer service and creating a positive work environment for our employees.
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