Customer Service Representative

3 days ago


Woodland, California, United States SpeeDee Oil Change and Auto Service Full time
Company Overview

SpeeDee Oil Change and Auto Service has been a trusted name in the industry since 1980. With over 150 locations across the country, we have built a reputation for providing top-notch service to our customers.

About This Role

We are seeking a highly motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for ensuring that every customer interaction is positive and memorable.

Responsibilities

Customer Relations / Business Development:

  • Greet and interact with customers in a friendly and professional manner.
  • Explain SpeeDee's preventative maintenance services and pricing structure to achieve high customer satisfaction and increased sales.
  • Review services performed and bill out customers accurately.
  • Obtain technical information from managers or technicians as needed.
  • Promote SpeeDee's services to customers.
  • Maintain marketing programs as directed by management.
  • Answer telephones in an approved manner.

Shop Operations:

  • Maintain a clean and organized customer service area.
  • Maintain spotless customer restrooms.
  • Greet and write up work orders for customers when necessary.
  • Conform to SpeeDee's Daily Operations Manual and store policies.
  • Maintain appointment schedulers.
  • Maintain office computer systems and daily cash receipts.
Benefits

Compensation:$15.50 per hour

Growth Opportunities:A career with SpeeDee offers opportunities for advancement and growth.

Locally Owned and Operated:SpeeDee stores are locally owned and operated, allowing us to provide personalized service to our customers.

Safety You Can Trust:SpeeDee prioritizes safety, providing a secure environment for our employees and customers.



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