Customer Service Representative
3 days ago
SpeeDee Oil Change and Auto Service has been a trusted name in the industry since 1980. With over 150 locations across the country, we have built a reputation for providing top-notch service to our customers.
About This RoleWe are seeking a highly motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for ensuring that every customer interaction is positive and memorable.
ResponsibilitiesCustomer Relations / Business Development:
- Greet and interact with customers in a friendly and professional manner.
- Explain SpeeDee's preventative maintenance services and pricing structure to achieve high customer satisfaction and increased sales.
- Review services performed and bill out customers accurately.
- Obtain technical information from managers or technicians as needed.
- Promote SpeeDee's services to customers.
- Maintain marketing programs as directed by management.
- Answer telephones in an approved manner.
Shop Operations:
- Maintain a clean and organized customer service area.
- Maintain spotless customer restrooms.
- Greet and write up work orders for customers when necessary.
- Conform to SpeeDee's Daily Operations Manual and store policies.
- Maintain appointment schedulers.
- Maintain office computer systems and daily cash receipts.
Compensation:$15.50 per hour
Growth Opportunities:A career with SpeeDee offers opportunities for advancement and growth.
Locally Owned and Operated:SpeeDee stores are locally owned and operated, allowing us to provide personalized service to our customers.
Safety You Can Trust:SpeeDee prioritizes safety, providing a secure environment for our employees and customers.
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