Customer Service Representative

3 days ago


Woodland Hills, California, United States Tarzana Treatment Center Full time

At Tarzana Treatment Centers, we are dedicated to providing exceptional care and support to our patients. As a Customer Service Representative, you will play a vital role in our team by answering incoming calls and offering assistance to those seeking help with substance abuse, primary care, and mental health concerns.

Salary: $25.50 - $28 per hour (depending on experience)

Job Description:

The ideal candidate will possess strong communication skills, be able to multitask, and work effectively in a fast-paced environment. You will be responsible for handling a high volume of calls, gathering client information, and routing them to the next level of care.

Key Responsibilities:

  • Answering incoming calls and providing assistance to clients
  • Gathering client information and treatment history
  • Routing calls to the next level of care
  • Communicating effectively with team members and supervisors
  • Data entry

Requirements:

  • High school degree or equivalent
  • Strong phone and verbal communication skills
  • Ability to multitask and prioritize tasks
  • Previous experience in a customer support role

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career advancement
  • Continuing education opportunities
  • Stability and job security


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