Customer Service Ambassador
7 days ago
At Taymax Group, we believe in creating a welcoming and non-intimidating environment for our members. As a Customer Service Ambassador, you will play a vital role in enhancing their experience.
Job DescriptionWe are seeking an experienced and customer-focused individual to join our team as a Member Services Representative. This role involves providing exceptional service to our members, prospective members, and guests, ensuring they have a positive and enjoyable experience at our club.
Your key responsibilities will include:
- Greeting members, prospective members, and guests with a friendly and professional demeanor.
- Handling front desk activities such as answering phones, checking members into the system, and assisting with tours.
- Signing up new members, calculating rates, and processing monthly payments.
- Maintaining accurate records and updating member accounts as needed.
- Providing timely and professional responses to member inquiries and concerns.
You will also be responsible for:
- Maintaining the cleanliness and organization of the club, including completing daily tasks and priority cleaning lists.
- Participating in special cleaning projects as needed.
We offer a competitive salary range of $16.00 - $16.50 per hour, depending on experience and qualifications.
In addition to your excellent communication skills, you should possess:
- A high school diploma or equivalent.
- Basic computer proficiency.
- Punctuality and reliability.
- The ability to work independently and as part of a team.
- A positive and upbeat attitude.
- Exceptional customer service skills.
We strive to foster an inclusive and diverse workplace environment, where everyone feels valued and empowered to contribute. If you share our commitment to excellence and customer satisfaction, we encourage you to apply.
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