Customer Service Advocate

5 days ago


Woodland Hills, California, United States Westwood Insurance Agency Full time
Job Summary:
As a Customer Service Representative with Westwood Insurance Agency, you will provide timely and accurate customer service by answering inbound calls, researching inquiries, and responding to coverage, billing, and policy-related questions. You will also rewrite or generate new policies by recommending available coverages and products to meet clients' insurance needs.

Responsibilities:
  • Provide exceptional customer service through phone calls, emails, or in-person interactions
  • Rewrite or generate new policies based on client requirements
  • Develop product knowledge through ongoing training courses and certifications
  • Become proficient in department processes and procedures

Requirements:
  • High School Diploma/GED
  • 1 year relevant experience
  • Property & Casualty insurance license

Compensation: $23.00 per hour.

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