Automotive Service Representative
3 weeks ago
Job Summary:
The Automotive Service Representative is responsible for providing exceptional customer service, ensuring that all customers have a positive experience at our SpeeDee Oil Change and Auto Service locations. This role involves interacting with customers in a friendly, professional manner, explaining the services offered by SpeeDee, and presenting promotional materials to increase sales.
Responsibilities:
- Greet and interact with customers in a welcoming environment
- Explain SpeeDee's services and pricing structure to achieve high customer satisfaction and increased sales
- Review services performed and bill customers accurately
- Obtain technical information from managers or technicians in response to customer questions
- Present promotional materials to customers
- Maintain marketing programs as directed by management
- Answer phone calls in an approved manner
- Foster a team effort to provide quality customer service
Benefits and Perks:
- Growth Opportunities
- Locally Owned and Operated
- Safety You Can Trust
Compensation: $15.50 per hour
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