Ambulatory Services Representative
1 week ago
Job Description:
Kaiser Permanente is seeking a motivated and detail-oriented Ambulatory Services Representative to join our team in Woodland Hills, California. As a key member of our Ambulatory Services department, you will be responsible for providing exceptional customer service, registering patients, and assisting with various administrative tasks.
Responsibilities:
- Customer Service: Respond to patient inquiries, resolve issues, and provide assistance with KP interactive and emerging technologies.
- Registration and Scheduling: Register patients, verify insurance coverage, and schedule appointments.
- Cash Handling: Collect payments, reconcile cash drawers, and follow cash safeguarding policies and procedures.
- Patient Support: Provide patient information to family members, assist with wayfinding, and respond to patient inquiries.
Requirements:
- Education: High School Diploma or GED required.
- Experience: Recent experience in customer service, cash handling, and medical office background preferred.
- Skills: Effective written and oral communication skills, ability to work in a fast-paced environment, and strong problem-solving skills.
Salary Range: $55,000 - $75,000 per year, depending on experience. Benefits include health, dental, and vision insurance, 401(k) matching, and paid time off. Apply today to join our team and make a difference in the lives of our patients
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