Administrative Professional

2 weeks ago


Smyrna, Georgia, United States Northwest Exterminating Full time
About Northwest Exterminating

We are a leading pest control company with over 65 years of experience serving the Southeast region. Our mission is to provide exceptional customer service and create healthier living and working environments through our Green Home Services.

Job Summary

We are seeking an Administrative Professional to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing customer accounts, and supporting our service professionals.

Key Responsibilities
  • Provide exceptional customer service through inbound calls, emails, and correspondence
  • Manage customer accounts, including payments, scheduling, and conflict resolution
  • Create monthly routes for service professionals and ensure accuracy and readiness of daily schedules
  • Complete additional tasks and projects as needed
  • Problem solve customer accounts for current and future needs
  • Sell residential pest services to new and existing customers, resulting in monthly commissions
What We Offer
  • Competitive hourly rate of $16-$18, with opportunities for monthly sales commissions
  • Comprehensive benefits package, including medical, dental, vision, maternity, and life insurance
  • 401(k) plan with company match, employee stock purchase plan
  • Paid vacation, holidays, and sick leave
  • Employee discounts
  • Industry-leading training program
Requirements
  • High School Diploma or equivalent required
  • No experience required
  • Proficient in Microsoft Office tools, including Word, Excel, and PowerPoint
  • Ability to pass a drug screen
Why Northwest?

We are a family-like culture that values our teammates and the communities we serve. We offer a stable work environment, opportunities for advancement, and a comprehensive benefits package. If you are a hard worker, motivated to succeed, and passionate about providing exceptional customer service, we encourage you to apply.



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