Practice Director

4 days ago

Smyrna, Georgia, United States Piedmont Urgent Care by Wellstreet Full time
Job Summary

Piedmont Urgent Care by Wellstreet is seeking a highly skilled and experienced Practice Director to lead our clinical and administrative teams in delivering exceptional patient care and operational excellence.

Key Responsibilities
  • Leadership and Team Management
    • Lead the clinical and administrative teams to achieve consistent patient care excellence, exceptional customer service, and operational effectiveness.
    • Create a working environment that fosters teammate engagement and aligns with the company's core values and mission.
  • Fiscal and Operational Management
    • Exercise fiscal and operational practices to meet or exceed annual budget and key performance indicators.
  • Strategic Planning and Communication
    • Develop and communicate annual center vision and goals.
  • Clinical and Operational Partnerships
    • Partner and collaborate with the area clinical operations director to ensure clinical standards, regulatory requirements, and operational workflows support the company's mission.
  • Staffing and Development
    • Develop and manage monthly work schedules of administrative and clinical direct reports.
    • Ensure clinical and administrative teams perform assigned responsibilities in accordance with company policies and regulatory requirements.
    • Conduct timely annual performance evaluations and professional development coaching to direct reports.
    • Hire, manage, and retain appropriate clinical and administrative staffing levels to meet patient care needs.
  • Disciplinary Action and Compliance
    • Conduct progressive disciplinary action in accordance with company human resources policies and procedures.
    • Assure appropriate levels of medical supplies and equipment are in inventory to meet patient care needs.
  • Marketing and Public Relations
    • Partner and collaborate with the marketing and public relations department to develop center-level marketing strategies.
  • Core Values and Mission
    • Support the company vision and mission through active leadership, innovation, collaboration, and living the core values.
    • Perform additional responsibilities as assigned.
Requirements
  • Education and Experience
    • Have at least 3 years of healthcare leadership experience with a working knowledge of healthcare business office, insurance operations, ICD-9, and CPT.
    • Experience in urgent care and occupational medicine preferred.
    • 1 year of marketing experience in healthcare preferred.
    • High School diploma or equivalent.

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