Administrative Associate

3 weeks ago


Smyrna, Georgia, United States Internal Revenue Service Full time
About the Job

The Internal Revenue Service (IRS) is seeking highly skilled and motivated individuals to fill various positions in our Shared Administrative Associate role. As a Shared Administrative Associate, you will play a critical role in supporting multiple managers and groups, performing administrative tasks, and providing exceptional customer service to taxpayers.

Key Responsibilities
  • Provide administrative support to multiple managers and groups, including preparing documents, inputting data, and compiling reports.
  • Operate various software systems to monitor administrative controls, respond to taxpayer complaints, and refer inquiries to the appropriate personnel.
  • Apply grammar, spelling, and punctuation to prepare reports and correspondence, ensuring accuracy and professionalism.
  • Support the processing of cases, including retrieving reports and technical material from automated systems.
  • Collaborate with team members to ensure compliance with established business unit procedures and formats.
Requirements
  • One year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service.
  • Experience providing clerical and admin support to managers and staff, operating software systems, and responding to taxpayer complaints.
  • Ability to apply grammar, spelling, and punctuation to prepare reports and correspondence.
  • Typing proficiency of 40 words per minute.
What We Offer
  • A comprehensive benefits package, including health insurance, retirement savings, and paid time off.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
How to Apply

To be considered for this role, please submit your application, including your resume and transcripts, by the closing date of this announcement. We are an equal opportunity employer and welcome applications from diverse candidates.



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