Customer Engagement Specialist
1 week ago
Position Overview
The Retail Sales Representative plays a crucial role in the daily operations of the Lilly Pulitzer retail environment. This position encompasses customer interaction, sales execution, and the protection of store assets.
Key Responsibilities
- Grasp the overall essence of Lilly Pulitzer, including the lifestyle, clientele, product offerings, and brand heritage.
- Effectively present and promote merchandise in alignment with the brand's identity.
- Welcome each customer warmly and provide tailored sales assistance to enhance their shopping experience.
- Familiarize yourself with the merchandise available and recommend products to customers as needed.
- Contribute suggestions to management regarding merchandising strategies that could boost sales.
- Develop and maintain a personal client book to foster customer relationships.
- Utilize the EREG POS software system proficiently for various transactions and inventory management tasks.
- Ensure the security of store assets and maintain the integrity of inventory by minimizing shrinkage.
- Adhere to company policies and procedures while operating the store efficiently.
- Propose innovative ideas to enhance business growth, including merchandising, staffing, and promotional strategies.
Skills and Qualifications
- A genuine enthusiasm for the Lilly Pulitzer brand and its merchandise.
- Fashion credibility to effectively engage with customers.
- Proactive and confident approach to customer interactions.
- Strong commitment to operating the store reliably with minimal supervision.
- Flexible scheduling availability to meet the demands of retail hours.
- Comfortable with automated point-of-sale systems.
- Detail-oriented mindset to safeguard store assets, including cash and inventory management.
Education and Experience
A four-year college degree is preferred, though not mandatory. Previous retail experience is essential.
Additional Information
This role may require flexibility in working hours during peak business periods.
Lilly Pulitzer is an Equal Opportunity Employer.
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