Network Support Specialist
3 days ago
Job Summary
VC5 Consulting is seeking a skilled Network Support Specialist to join our team. As a key member of our IT department, you will provide on-site technical support for network infrastructure, including installation, configuration, and maintenance. Your expertise will be essential in troubleshooting and resolving network connectivity issues, hardware failures, and software problems.
Key Responsibilities
- Provide technical support for network infrastructure, including installation, configuration, and maintenance.
- Troubleshoot and resolve network connectivity issues, hardware failures, and software problems.
- Assist with the implementation of network upgrades and enhancements.
- Coordinate with IT teams to ensure seamless integration of network systems with other company applications.
- Provide technical training and support to end-users.
- Document and track technical incidents and resolutions.
- Maintain accurate records of network equipment and inventory.
- Adhere to company policies and procedures related to IT security and compliance.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 3-5 years of experience in network administration or technical support.
- Certifications such as CCNA, CCNP, or equivalent are preferred.
- Strong understanding of networking protocols (TCP/IP, DNS, DHCP, etc.).
- Experience with network monitoring and management tools.
- Ability to work independently and as part of a team.
- Strong problem-solving and analytical skills.
- Excellent time management and organizational skills.
Note: While the job description mentions running cables, payroll, and TV installations, these tasks may not be the primary focus of the role. The emphasis will be on network support and troubleshooting.
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