Part-Time Member Service Representative

2 weeks ago


Fort Wayne, Indiana, United States MidWest America Federal Credit Union Full time

{"h1": "Job Description", "p": "At MidWest America Federal Credit Union, we are committed to providing competitive, quality services for our members\u2019 financial success. As a Part-Time Member Service Associate, you will play a vital role in delivering exceptional member experiences while promoting our products and services.", "ul": [{"li": "Provide accurate, timely, and courteous service to our members in processing transactions efficiently."}, {"li": "Maintain confidentiality of all member information and verify member ID according to CIP procedures."}, {"li": "Follow all branch opening and closing procedures."}, {"li": "Follow check acceptance procedures and ensure checks balance through Check 21 machine."}, {"li": "Process night drop and mail according to procedures."}, {"li": "Process draft and ACH stop pays and any fraud documents as needed."}, {"li": "Maintain a drawer within Balancing Guidelines."}, {"li": "Recognize opportunities and take initiative to cross-sell products and services."}], "p": "Required: Customer service and cash handling experience is required. This can include experience in a restaurant or retail environment. Individual must possess strong abstract reasoning and problem solving skills. Individual must be able to effectively handle multiple tasks simultaneously. Individual must possess strong math skills in order to effectively handle cash.", "ul": [{"li": "401(k)"}, {"li": "401(k) matching"}, {"li": "Paid Life insurance"}, {"li": "Paid time off"}, {"li": "16 Paid time off volunteer hours"}, {"li": "Paid holidays (Federal holidays observed)"}, {"li": "No nights/no weekends"}, {"li": "Competitive pay"}, {"li": "Identity Theft Monitoring"}, {"li": "Comprehensive training provided by a dedicated training staff"}], "p": "MidWest America Federal Credit Union is an Equal Opportunity Employer."}



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