Order Management Specialist
4 weeks ago
Job Posting Description
Job Summary
We are seeking a skilled Order Management Administrator to support our extraordinary teams who build great products and contribute to our growth. This role is located in Austin, TX and requires a 6:00pm-6:00am Wednesday, Thursday, Friday and every other Saturday (20% Shift diff) schedule.
General Purpose:
The Order Management Administrator will be responsible for routine order processing and serving as the day-to-day customer interface. This includes manual order entry into production planning systems, processing customer order changes, and communicating order status to customers.
Key Responsibilities:
- Manual order entry into production planning systems
- Process customer order changes by entering customer requests into planning systems
- Communicate order status to customers, including initial committed ship dates (CSDs) and follow-up on interim order changes
- Release authorizations to the shipping department to deliver product
- Validate order configurations for manufacturability per customer's product rule sets
- Validate material and capacity availability based on products ordered and in accordance with customer's requested ship dates
- Resolve low-level scheduling conflicts, such as material and capacity availability issues
- Coordinate and communicate order expedite requests to production control, including preliminary determination of material and capacity availability, lead-time restrictions, and modification of schedules within limited parameters
- Run routine reports in support of customer information requests and internal reporting requirements
What You'll Receive:
- Full range of medical benefits, dental, vision
- Life Insurance
- Matching 401K
- Tuition Reimbursement
- Employee discounts at local retailers
Job Category: Global Procurement & Supply Chain
Is Sponsorship Available?
No
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law.
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