National Account Support Specialist

1 week ago


Bradenton Beach, Florida, United States TAMKO Building Products Full time

Job Title: Sales Support Representative at TAMKO Building Products

Job Summary:

TAMKO Building Products is seeking a highly skilled and experienced Sales Support Representative to join our team. As a Sales Support Representative, you will be responsible for providing exceptional support to our national account customers and distributors, ensuring a seamless day-to-day operations.

Key Responsibilities:

  • Customer Support: Provide timely and effective support to our customers and distributors, addressing their queries and concerns in a professional and courteous manner.
  • Program Management: Assist in managing various programs and services, including rebates, incentives, and marketing initiatives, to drive business growth and customer satisfaction.
  • Dispute Resolution: Efficiently resolve account discrepancies and ensure that all issues are resolved in a timely and satisfactory manner.
  • Business Partnerships: Collaborate with our sales team to develop and maintain strong business partnerships with our customers and distributors.
  • Product Knowledge: Conduct product knowledge training sessions to ensure that our customers and distributors have a thorough understanding of our products and services.
  • Field Support: Provide field support for our Pro Contractor Program, ensuring that our customers receive the best possible service and support.
  • Reporting and Planning: Utilize Salesforce to generate reports and plan sales strategies, ensuring that our business goals are met.
  • Activity Reports: Prepare and submit activity reports, providing insights into sales performance and customer interactions.
  • Competitor Research: Conduct competitor research to stay up-to-date with market trends and competitor activity.
  • Education and Qualifications: A Bachelor's degree or equivalent experience is required. A valid driver's license and willingness to travel are also essential.

Physical Requirements/Work Environment:

  • Lift and move up to 25 pounds.
  • Vision abilities for driving and accurate depth perception.
  • Extended work hours may be required.
  • The work environment is typically quiet.

Benefits:

TAMKO Building Products offers a competitive benefits package, including Group Health and Life Insurance, Vision and Dental Insurance, 401(k) Retirement Plan, Profit Sharing Plan, and more.

Job Type: Full-time



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