Guest Service Specialist

2 weeks ago


Cripple Creek, Colorado, United States Full House Resorts Full time

PRIMARY RESPONSIBILITIES:
Dedicated to delivering exceptional customer service while maintaining high standards of hospitality. Demonstrates outstanding communication abilities to foster positive interactions with guests.

KEY FUNCTIONS:
1. Ensure timely and accurate delivery of food and beverage orders to guest rooms.
2. Uphold the quality and presentation of all items served.
3. Address guest inquiries and requests with professionalism and efficiency.
4. Collaborate with kitchen and housekeeping staff to ensure seamless service.
5. Maintain cleanliness and organization of service areas.
6. Adhere to safety and sanitation guidelines to provide a safe dining experience.

Strive to enhance guest satisfaction through attentive service and a welcoming demeanor, contributing to the overall success of Full House Resorts.

  • Cripple Creek, Colorado, United States Full House Resorts Full time

    PRIMARY RESPONSIBILITIES:Dedicated to delivering exceptional customer service while maintaining high hospitality standards. Demonstrates outstanding communication abilities and interpersonal skills to foster positive relationships with guests. KEY FUNCTIONS:1. Provide prompt and courteous service to guests in their rooms.2. Ensure that all orders are...


  • Cripple Creek, Colorado, United States Full House Resorts Full time

    PRIMARY RESPONSIBILITIES:Dedicated to delivering exceptional customer service while maintaining high standards of hospitality. Demonstrates outstanding communication and interpersonal skills to foster positive relationships with guests. KEY FUNCTIONS:1. Provide prompt and courteous service to all guests.2. Ensure the accuracy of orders and timely delivery.3....


  • Cripple Creek, Colorado, United States Golden Nugget Hotels & Casinos Full time

    Position Overview:The Golden Nugget Hotel & Casino is seeking a dedicated Front Desk Agent to join our team as a Night Auditor. This role is pivotal in ensuring that our guests receive a warm welcome and exceptional service throughout their stay.Key Responsibilities:Deliver consistently positive, courteous, and professional service to all guests, visitors,...


  • Cripple Creek, Colorado, United States Golden Nugget Hotels & Casinos Full time

    Position Overview:The Golden Nugget Hotels & Casinos is seeking a dedicated Front Desk Agent to provide exceptional service to our esteemed guests.Compensation: $500 Sign-on Bonus $100 after 30 days $200 after 60 days $200 after 90 daysKey Responsibilities: Deliver consistently positive, courteous, and professional service to guests, visitors, vendors,...


  • Cripple Creek, Colorado, United States Golden Nugget Hotels & Casinos Full time

    Position Overview:The Golden Nugget Hotels & Casinos is seeking a dedicated Front Desk Agent to provide exceptional service to our guests. This role is crucial in ensuring a welcoming atmosphere and a seamless check-in and check-out experience.Compensation: $500 Sign-on Bonus $100 after 30 days $200 after 60 days $200 after 90 daysKey Responsibilities:...

  • Coffee Specialist

    2 weeks ago


    Cripple Creek, Colorado, United States Full House Resorts Full time

    KEY RESPONSIBILITIES:As a Coffee Specialist, you will be responsible for crafting and serving a variety of premium coffee beverages, including espressos and specialty drinks, in accordance with established standards. You will also assist in the preparation and presentation of baked goods and light snacks, ensuring they are served fresh and appealing to...


  • Cripple Creek, Colorado, United States Golden Nugget Hotels & Casinos Full time

    Position Overview:A Cocktail Server plays a vital role in enhancing the guest experience at Golden Nugget Hotels & Casinos. This position is designed for individuals who are sociable, energetic, and thrive in a bustling environment. Your primary responsibility will be to deliver exceptional service while fostering a welcoming atmosphere for our guests.Key...


  • Cripple Creek, Colorado, United States Golden Nugget Hotels & Casinos Full time

    Position Overview:The role of a Cocktail Server is essential within our hospitality team at Golden Nugget Hotels & Casinos. This position plays a significant part in enhancing the guest experience by delivering outstanding service and fostering a welcoming environment. Ideal candidates will possess a friendly demeanor, be outgoing, and thrive in a lively...


  • Cripple Creek, Colorado, United States Full House Resorts Full time

    PRIMARY RESPONSIBILITIES:Dedicated to delivering exceptional customer experiences while maintaining high service standards. Demonstrates outstanding communication and interpersonal skills to foster positive relationships with guests. KEY FUNCTIONS:1. Provide prompt and courteous service to all guests, ensuring their needs are met with professionalism.2....


  • Cripple Creek, Colorado, United States Full House Resorts Full time

    PRIMARY RESPONSIBILITIES:Dedicated to delivering exceptional customer experiences while maintaining high service standards. Demonstrates outstanding communication and interpersonal skills to foster positive relationships with guests.KEY FUNCTIONS:1. Provide prompt and courteous service to guests in their rooms.2. Ensure accuracy in order taking and...

  • Guest Room Cleaner

    7 days ago


    Cripple Creek, Colorado, United States Chamonix Casino Hotel Full time

    Position Overview:As a Room Attendant at Chamonix Casino Hotel, you will play a crucial role in maintaining the cleanliness and presentation of our guest accommodations. Your attention to detail and commitment to excellence will ensure that every room and suite is welcoming for our guests.Key Responsibilities:- Thoroughly dust and sanitize all surfaces-...

  • Coffee Specialist

    2 weeks ago


    Cripple Creek, Colorado, United States Full House Resorts Full time

    PRIMARY RESPONSIBILITIES:As a Coffee Specialist, you will be responsible for crafting and serving a variety of high-quality beverages, including artisanal coffees and espressos, in accordance with established standards. Your role will also involve the preparation and presentation of light food options such as pastries and breads. KEY FUNCTIONS:1. Deliver...


  • Cripple Creek, Colorado, United States Bronco Billy's Casino Full time

    Position OverviewThe Cash Handling Specialist plays a crucial role in ensuring smooth financial transactions within the casino environment. This position is responsible for managing cash flow and providing exceptional service to guests.Key ResponsibilitiesCashier Services: Deliver efficient cashier services to patrons, including managing change for slot...

  • Reception Specialist

    2 weeks ago


    Cripple Creek, Colorado, United States Landry's Full time

    Position OverviewLandry's Front Desk - Evening ShiftA Guest Services Representative plays a crucial role in creating a welcoming atmosphere for visitors at Landry's establishments. Compensation PackageSign-on Bonus: $500Additional Bonuses: $100 after 30 days, $200 after 60 daysKey ResponsibilitiesDeliver exceptional, courteous, and professional service to...


  • Cripple Creek, Colorado, United States Full House Resorts Full time

    PRIMARY RESPONSIBILITIES:Accurately receive and evaluate meal requests from waitstaff and culinary team members. Ensure the accuracy and completeness of all orders, paying close attention to any special instructions and dietary needs. Communicate any modifications to the kitchen staff promptly to guarantee customer satisfaction.KEY FUNCTIONS:1. Deliver food...

  • Café Service Expert

    2 weeks ago


    Cripple Creek, Colorado, United States Bronco Billy's Casino Full time

    Join the Exciting Team at Bronco Billy's Casino!As a key member of our vibrant café, you will play an essential role in delivering exceptional experiences to our guests. Your position will be at the heart of our bustling environment, where you will showcase your skills in beverage preparation and customer service.Key Responsibilities:Prepare and serve a...


  • Cripple Creek, Colorado, United States Bronco Billy's Casino Full time

    PRIMARY RESPONSIBILITIES:Ensures a tidy and organized workspace, including routine cleaning tasks such as sanitizing tables.Punctuality: Arrives for shifts as scheduled, ready to engage with guests.Builds positive relationships with patrons and team members.Adheres to uniform standards, including wearing a name tag and any required licenses.Accurately takes...


  • Cripple Creek, Colorado, United States Chamonix Casino Hotel Full time

    Spa Receptionist Role OverviewKey Responsibilities:Follows established company guidelines and operational procedures.Manages incoming inquiries via phone and email.Assists patrons in arranging appointments and selecting services.Processes guest check-ins and handles payment transactions.Addresses customer concerns and escalates issues to management as...


  • Cripple Creek, Colorado, United States Bronco Billy's Casino Full time

    Position OverviewAs a Gaming Cashier at Bronco Billy's Casino, you will be responsible for delivering exceptional cashier services to our guests. Your role will involve managing cash transactions efficiently and accurately while ensuring compliance with all relevant regulations.Key ResponsibilitiesCashier Services: Provide essential cashier services,...


  • Cripple Creek, Colorado, United States Bronco Billy's Casino Full time

    PRIMARY RESPONSIBILITIES:Ensures a tidy and organized workspace, undertaking routine cleaning tasks such as sanitizing tables.Punctuality: Arrives at work as scheduled, ready to fulfill duties.Builds positive relationships with guests and colleagues.Adheres to uniform standards, including wearing a nametag and gaming license when applicable.Accurately takes...