Guest Services Representative

2 weeks ago


Cripple Creek, Colorado, United States Full House Resorts Full time

PRIMARY RESPONSIBILITIES:
Dedicated to delivering exceptional customer service while maintaining high hospitality standards. Demonstrates outstanding communication abilities and interpersonal skills to foster positive relationships with guests.

KEY FUNCTIONS:
1. Provide prompt and courteous service to guests in their rooms.
2. Ensure that all orders are accurately taken and delivered in a timely manner.
3. Maintain a clean and organized work environment.
4. Address guest inquiries and resolve any issues that may arise during their stay.
5. Collaborate with kitchen and service staff to ensure seamless operations.

Possess a strong commitment to enhancing the guest experience through attentive service and professionalism. Ideal candidates will have a background in hospitality or customer service, with a focus on creating memorable experiences for all guests.

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