Hospitality Room Service Specialist

2 weeks ago


Cripple Creek, Colorado, United States Full House Resorts Full time

PRIMARY RESPONSIBILITIES:
Dedicated to delivering exceptional customer experiences while maintaining high service standards. Demonstrates outstanding communication and interpersonal skills to foster positive relationships with guests.

KEY FUNCTIONS:
1. Provide prompt and courteous service to all guests, ensuring their needs are met with professionalism.
2. Uphold the quality and presentation of all food and beverage items served in guest rooms.
3. Maintain cleanliness and organization of service areas, ensuring a welcoming environment.
4. Collaborate with kitchen and housekeeping teams to ensure seamless service delivery.
5. Address guest inquiries and concerns with a focus on satisfaction and resolution.

REQUIRED SKILLS:
- Strong customer service orientation.
- Excellent verbal communication abilities.
- Ability to work efficiently in a fast-paced environment.
- Attention to detail and commitment to quality service.

Join Full House Resorts in providing memorable experiences for our guests.

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