Banking Professional
4 weeks ago
At American Savings Bank, we're committed to helping our customers achieve their financial goals. As a key member of our team, you'll play a vital role in providing exceptional customer service and support in our Honolulu and East Oahu branches.
Key Responsibilities:
- Deliver exceptional customer service by providing personalized support and resolving customer inquiries in a timely and professional manner.
- Process transactions with accuracy and efficiency, including deposits, withdrawals, and loan payments.
- Build relationships with customers by understanding their financial needs and goals, and providing tailored solutions to meet their needs.
- Stay up-to-date on bank products and services, and provide education and support to customers on digital banking options.
What We're Looking For:
- Excellent communication and interpersonal skills to build strong relationships with customers and colleagues.
- Strong problem-solving skills to resolve customer issues and provide creative solutions.
- Attention to detail to ensure accuracy and efficiency in processing transactions.
- Ability to work effectively under pressure to meet customer needs and branch goals.
EOE, including disability/veterans. We welcome and support all individuals and celebrate the diversity of our team members, customers, and community.
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