Branch Manager, Retail Banking
4 weeks ago
The Branch Manager is responsible for maximizing the profitability of the branch and leading the branch team in creating a culture of excellence in service and operations. This includes developing and executing a strategic plan that includes sales production, marketing, and community involvement, as well as staff coaching and development.
Key Responsibilities:
Develop and execute integrated sales, relationship, and community strategies that align with the branch's business plan and grow the customer base.
Conduct outside sales calls that are results-oriented and effectively manage and grow a book of business.
Take a leadership role within the community, including sponsorship of and participation in community events.
Manage the branch budget, operations, audits, compliance, security, and safety.
Build, lead, and develop the branch team to ensure that clients know HomeStreet as the trusted provider and preferred source of financial services.
Requirements:
Minimum five years' experience in a bank branch environment as an Assistant Branch Manager, Business Development Officer, Customer Service Supervisor, Branch Manager, or equivalent.
Strong business and financial acumen, including the ability to assess and manage risk.
Proven history of negotiation and influencing skills.
BS/BA degree in business/management related field or equivalent experience.
Proven sales results and sales management skills, including the ability to identify client needs, present banking solutions, and bank products.
Professional staff development, performance management, training, and employee counseling skills are required.
Proven ability to lead and develop a team.
Strong people relations skills and ability to work with employees and customers in a cooperative manner.
Excellent communication skills.
Ability to make decisions, research, and solve problems, work independently, and manage multiple priorities.
Knowledgeable of changes in the banking industry and in banking technology.
Ability to embrace and facilitate change, caused by customer demands, corporate needs, or regulatory requirements.
Local travel required. Valid driver's license, vehicle, and liability insurance required.
What We Offer:
Medical, dental, and vision coverage for employees and their families.
Life, disability, and family leave.
401(k) and Roth 401(k) with employer match.
Wellness program, employee assistance program, 'Commute Trip Reduction' (CTR), and various employee discounts.
Generous vacation, sick leave, 11 paid holidays, and 16 hours of paid leave every year for community service work.
Free employee checking account and employee home loan discounts.
EO/AA Employer including Vets and Disabled.
Qualified applicants with arrest and conviction records will be considered in accordance with legal requirements.
Additional Information:
HomeStreet is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion. If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location-specific notices is available on our privacy policy.
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