Assistant Front Desk Manager

6 days ago


Palm Springs, California, United States Azul Hospitality Full time
Job Title: Assistant Front Desk Manager

Join Azul Hospitality as an Assistant Front Desk Manager and take on a challenging role that requires exceptional leadership and customer service skills. As a key member of our Front Desk team, you will be responsible for overseeing the daily operations of the Front Desk Department, ensuring maximum guest satisfaction, and driving revenue growth.

Key Responsibilities:
  • Front Desk Operations: Ensure efficient guest registration, check-out, and telephone service, while maintaining high standards of customer service and satisfaction.
  • Staff Management: Direct and train front desk staff, assist with new-hire and ongoing training, and participate in the hiring process of new staff members.
  • Revenue Growth: Maximize hotel revenues through upselling, occupancy strategies, and parking revenue management.
  • Guest Service: Ensure that all guest requests are handled courteously and professionally, and that guest complaints and problems are resolved in a timely and satisfactory manner.
  • Reporting and Analysis: Review current day's expected arrivals, check VIP and special request reservations, and review daily room availability to ensure proper staffing levels and optimal revenue management.
Requirements:
  • Education: High School Diploma and College Degree preferred.
  • Experience: Previous Front Desk operations experience required, with 1-3 years of supervisory experience preferred.
  • Skills: Excellent leadership and customer service skills, with the ability to analyze and forecast data, and make judgments to ensure proper payroll and production control.
What We Offer:
  • Competitive Salary: $28.00 hourly.
  • Benefits: Comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for Growth: Career advancement opportunities within Azul Hospitality, with a focus on developing leadership and customer service skills.

  • Front Desk Manager

    3 weeks ago


    Palm Springs, California, United States Parker Palm Springs Full time

    **Job Summary**At Parker Palm Springs, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our Front Office department, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience for our guests.**Key Responsibilities:**Supervise and train...


  • Palm Springs, California, United States Remington Full time

    Job Title: Front Desk Agent **Job Summary** We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Remington. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay. **Key Responsibilities** * Greet and communicate...


  • Palm Springs, California, United States Remington Full time

    Job Title: Front Desk Agent At Remington, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience from check-in to check-out. Responsibilities: * Greet and communicate cordially with...

  • Front Desk Supervisor

    2 weeks ago


    Palm Springs, California, United States Acme Ventures LLC Full time

    Job Title: Front Desk SupervisorJoin Acme Ventures LLC as a Front Desk Supervisor and take on a challenging role that requires exceptional leadership and customer service skills. As a key member of our front office team, you will be responsible for ensuring a seamless guest experience and maintaining the highest standards of hospitality.Key...

  • Front Desk Supervisor

    2 weeks ago


    Palm Springs, California, United States Azul Hospitality Full time

    Job Title: Front Desk SupervisorJoin Azul Hospitality as a Front Desk Supervisor and take on a challenging role that requires excellent leadership and customer service skills. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and maintaining high standards of service.Key Responsibilities:Lead and train...

  • Front Desk Manager

    1 week ago


    Palm Desert, California, United States Marriott Vacations Worldwide Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Marriott Vacations Worldwide. As a Front Desk Manager, you will be responsible for providing exceptional customer service, managing front office operations, and supervising a team of front desk staff.Key ResponsibilitiesManage front office operations, including...


  • Palm Springs, California, United States Remington Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at the Renaissance Palm Springs Hotel. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling reservations, and managing front office operations.Key ResponsibilitiesGuest Services: Greet and communicate...

  • Front Desk Manager

    2 days ago


    Palm Desert, California, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Marriott International Inc. As a Front Desk Manager, you will be responsible for providing exceptional customer service, managing front office operations, and supervising a team of front desk staff.Key Responsibilities:Manage front office operations, including...

  • Front Desk Supervisor

    3 weeks ago


    Palm Springs, California, United States Parker Palm Springs Full time

    **Job Summary**We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Parker Palm Springs. As a key member of our Front Office team, you will be responsible for providing exceptional guest service, supervising front desk operations, and ensuring seamless check-in and check-out experiences for our guests.**Key...


  • Palm Springs, California, United States Parker Palm Springs Full time

    Job Title: Spa/Club Front DeskJob Summary:We are seeking a highly skilled and professional Front Desk Associate to join our team at Parker Palm Springs. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient operation of the reception desk, and maintaining the highest level of...


  • Palm Springs, California, United States ARRIVE Hotel Palm Springs Full time

    About UsARRIVE Hotel Palm Springs is a boutique hotel that offers a unique and welcoming experience to its guests. We are committed to providing exceptional service and creating memorable experiences for our guests.Job SummaryWe are seeking a skilled and friendly Front Desk Agent/Bartender to join our team. As a Front Desk Agent/Bartender, you will be...

  • Front Desk Manager

    3 weeks ago


    Palm Desert, California, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Marriott International Inc. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and maximizing departmental efficiency.Key ResponsibilitiesAssist the Front Office Manager in administering front office...


  • Palm Desert, California, United States Marriott International Inc Full time

    Job SummaryThis entry-level management position focuses on supporting the day-to-day activities of Rooms Operations, including Housekeeping, Recreation, Laundry, Staff, AYS, and Concierge/Guest Services. The successful candidate will assist in working with employees to carry out guest arrival and departure procedures and maintain the property's cleanliness...


  • Palm Springs, California, United States Columbia Hospitality Full time

    Front Desk AgentAt Columbia Hospitality, we're seeking a skilled Front Desk Agent to join our team at Hotel Zoso. As a key member of our front office team, you'll be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Process guest arrivals and departures efficiently, handling...

  • Front Desk Manager

    1 week ago


    Palm Desert, California, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager/Transportation Manager to join our team at Marriott Vacations Worldwide. As a key member of our front office team, you will be responsible for ensuring exceptional customer service and maximizing financial performance.Key ResponsibilitiesAssist the Front Office Manager in...


  • Palm Springs, California, United States Homesmartfranchise Full time

    Front Desk/ Admin Job DescriptionWe are seeking a highly skilled and detail-oriented Front Desk/ Admin to join our team at Homesmartfranchise in Palm Springs, California.Key Responsibilities:Provide exceptional customer service to clients and guestsManage various administrative tasks and projects, including vendor management and invoice uploadingAssist the...

  • Front Desk Manager

    3 weeks ago


    Palm Desert, California, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Marriott International Inc. As a key member of our front office team, you will be responsible for ensuring exceptional customer service and maximizing the financial performance of the department.Key ResponsibilitiesAssist the Front Office Manager in...


  • Palm Springs, California, United States Remington Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at the Renaissance Palm Springs Hotel. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their stay.Key ResponsibilitiesGuest Check-In/Check-Out: Greet...

  • Front Desk Associate

    4 weeks ago


    Palm Springs, California, United States Parker Palm Springs Full time

    Job Summary:Parker Palm Springs is seeking a highly skilled and professional Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, ensuring a smooth and efficient operation of the front desk, and maintaining the highest level...


  • Palm Desert, California, United States Qonten Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Qonten. As a key member of our administrative team, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting our business goals.Key Responsibilities:Provide exceptional customer service to...