Retail Customer Service Team Lead

1 month ago


Naperville, Illinois, United States PetSmart, Inc. Full time
Customer Service Supervisor Job Description

At PetSmart, Inc., we're committed to delivering exceptional customer experiences. As a Retail Customer Service Supervisor, you'll play a vital role in ensuring our customers receive top-notch service, whether it's over the phone, in-store, or online.

Key Responsibilities:
  • Lead by example, demonstrating a customer-centric approach to every interaction
  • Maintain store standards and promote a culture of empowerment, ensuring compliance with our code of ethics
  • Champion resources and foster a safe, inclusive workplace environment

We're looking for a skilled and compassionate leader to join our team. If you're passionate about delivering exceptional customer experiences and have a proven track record of success in a supervisory role, we encourage you to apply.



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