Parts Sales Representative
7 days ago
Job Summary:
We are seeking a highly motivated and customer-focused Parts Sales Representative to join our team at United Construction & Forestry. As a key member of our sales team, you will be responsible for providing exceptional customer service, selling service parts, and promoting our products to customers.
Key Responsibilities:
- Establish and maintain strong relationships with customers to understand their needs and provide personalized solutions.
- Sell service parts, bulk fluids, attachments, and accessories to customers, including identifying and providing complete parts solutions.
- Provide quality customer service through knowledge, use of systems, and process execution.
- Fulfill online orders in a timely manner and place them in the will-call area.
- Effectively use computer applications, including Sales Manual, JD Parts, Parts Expert, JD Point, PartsAdvisor, barcode system, and Dealer Business System.
- Supply Service Technicians with parts as required.
- Assist with preparing and maintaining a professional showroom image and merchandise displays.
- Maintain inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations.
- Assist in keeping the parts department clean and orderly.
- Assist in maintaining all departmental tools and equipment in good working order.
- Proactively seek and participate in available company-sponsored training to develop and advance knowledge base and skill set.
- Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
- Ensure that the company's reputation and image in the community is consistent with company Core Values.
- Safely operate a forklift and other related equipment as needed.
Requirements:
- High School diploma or equivalent experience.
- Ability to connect with customers, maintain a professional image, and establish rapport.
- Understands basic selling processes.
- Basic data entry/keyboarding skills and experience utilizing basic computer programs, for example, Microsoft-based products.
- Experience working both independently and in team settings.
- Physical ability to lift items weighing up to 75 lbs.
- Highly developed interpersonal, organizational, and communication skills.
- Basic parts and machinery knowledge.
Benefits:
- Competitive Salary.
- Incentive plans.
- 401K Match.
- Health Benefits.
- Paid Holidays and Paid Time Off.
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